Outlook 2000

[Ruth M]

I installed Office XP and everything worked but outlook. The error message
says "cannot find default email files". I installed some software microsoft
said would resolve the issue. It didn't. Can anyone give me some insight on
how to fix this issue. Appreciate it.

 

[Milly Staples [MVP - Outlook]]

What software did you install to "fix" the issue?

sounds like what you need is a new mail profile.

BTW, Outlook 2000 and Outlook 2002 (from Office XP) are completely different
programs.

--
Milly Staples [MVP - Outlook]

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How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Ruth M asked:

| I installed Office XP and everything worked but outlook. The error
| message says "cannot find default email files". I installed some
| software microsoft said would resolve the issue. It didn't. Can
| anyone give me some insight on how to fix this issue. Appreciate it.