Close Outlook. Find outcmd.dat using Windows search. (Note: if using
Windows 2000 or XP, you will need to enable searching hidden and system
folders.)
When you find it, rename it to .old. Then reopen Outlook and it should be a
lot faster opening.
The outcmd.dat file controls the toolbar display. When it becomes corrupt,
it will hang Outlook as it cannot bring up the toolbars - that is why it
hangs at the splash screen. You will need to recreate any custom toolbars
once you have Outlook open again.
For future use, once you have your toolbars arranged how you like them,
close Outlook, find outcmd.dat and copy it to a safe place. That way, if
the file becomes corrupt again, you can just copy your good saved file back
over the corrupt one.
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact.
Having searched the archives,
dennis chandler <
[email protected]> typed:
| I have been using Outlook for about 2 weeks. Today, for
| the first time ever, it will not open. The hourglass
| spins and then stops, but Outlook does not open. I have
| tried it from the desktop and programs. Any ideas?
