Outlook 2001 KB304061

[Edgar, Ken]

Anyone know where I can get the fix referenced in KB304061? I called
Microsoft and they were not able to help me.

Thank you,
Ken
(e-mail address removed)
(e-mail address removed)

 

[Diane Ross]

Anyone know where I can get the fix referenced in KB304061? I called
Microsoft and they were not able to help me.

The link referenced in KB 304061 is:

<http://support.microsoft.com/default.aspx/kb/304061>

When you called Microsoft what exactly did they say? The KB indicates "To
resolve this problem, contact Microsoft Product Support Services to obtain
the hotfix......then it goes on to mention support costs might be
charged...."

Is the problem Microsoft no longer having the fix, or the charge to obtain
the fix?

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
One of the top five MS Entourage resources listed on the Entourage Blog.
<http://blogs.msdn.com/entourage/>

 

[Diane Ross]

Anyone know where I can get the fix referenced in KB304061? I called
Microsoft and they were not able to help me.

Ken, I sent you a private message with instructions on getting the fix.
Please look in your Junk folder for the message.

You can search by subject which is the same as this message, or by my email
address which is diane at entourage mvps dot org
--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
One of the top five MS Entourage resources listed on the Entourage Blog.
<http://blogs.msdn.com/entourage/>