Outlook 2001 Mac and Active Directory

[Tom]

All,

I am running a Power Mac dual G5 Tiger in a Wintel/Microsoft place of
business. NO support for Macs what so ever.

However, the Mac is used for testing purposes and is necessary for my
job. Thus I try to use the Mac for most everything simply because it's
easier to do business on one machine versus multiple.

Anyway, I have been using Microsoft Outlook 2001 for Mac client to
access our Exchange server for a couple of years with no trouble.

A few months ago, we converted from NT style user accounts to Active
Directory. Since that change Outlook on Mac has not worked with the
following error:

"The logon credentials supplied were incorrect. Make sure your username
and domain are correct, then type your password again."

I have tried everything I can think of with no success. I suspect this
may be an Active Directory issue and/or group or user policy issue.

Does anyone have any ideas or suggestions for work arounds at the
client/workstation level? Again, the admins will not provide any
support nor make any changes to accomodate the Mac. I have to find
other alternatives if possible. Else continue using OWA (which is not
an ideal solution).

Thanks.

 

[William Smith]

"The logon credentials supplied were incorrect. Make sure your username
and domain are correct, then type your password again."

I have tried everything I can think of with no success. I suspect this
may be an Active Directory issue and/or group or user policy issue.

Does anyone have any ideas or suggestions for work arounds at the
client/workstation level? Again, the admins will not provide any
support nor make any changes to accomodate the Mac. I have to find
other alternatives if possible. Else continue using OWA (which is not
an ideal solution).

Hi Tom!

This sounds like your Exchange server's security may be set incorrectly
or too strictly for your Outlook client to connect. Ask your Exchange
Administrator to look at his security settings.

Alternatively, you can move from using Outlook 2001 in Classic mode to
Entourage in Mac OS X. The Entourage client may be free to you depending
on your company's level of support from Microsoft and the version of
Exchange you're using. Entourage has Exchange support built in.

Or alternatively to that, you can try using Apple's Mail client. It
doesn't offer calendaring options, however.

Hope this helps! bill

 

[Tom]

Hi Tom!

This sounds like your Exchange server's security may be set incorrectly
or too strictly for your Outlook client to connect. Ask your Exchange
Administrator to look at his security settings.

Alternatively, you can move from using Outlook 2001 in Classic mode to
Entourage in Mac OS X. The Entourage client may be free to you depending
on your company's level of support from Microsoft and the version of
Exchange you're using. Entourage has Exchange support built in.

Or alternatively to that, you can try using Apple's Mail client. It
doesn't offer calendaring options, however.

Hope this helps! bill

I have MS Office 2004 for Mac and have tried to use Entourage as well
as Apple Mail, but I am unable to get these clients to authenticate as
well. I get an "incorrect password" type of message. Knowing these
clients require minimum versions and settings for Exchange, I have been
trying to get the Outlook 2001 client to work which does not have the
same requirements. Further, since Outlook 2001 worked fine prior to
our conversion to Active Directory, I assume it would be the easier of
the clients to get to work.

Anyway, I do suspect the problem lies with AD, but I cannot figure out
a work around. And as I stated, our Exchange Admins will NOT support
Mac clients.

Thanks for the response. If you have any further ideas, please let me
know.

Tom

 

[nigel-nz]

I had similar problems with AD and the Outlook 2001 client for Mac.

How I fixed it was to run Directory Access which is inside Applications

Utilities

I added the Mac to AD with paths that looked something like:

\Active Directory\your.company.com

After doing that the global address list became available and the
client was logging in properly.

Your mileage my vary but I hope this helps. From memory when I was
looking for information I just googled osx +'active directory'