Outlook 2002 calendar, tasks, contacts - folders 'do not exist'

[suzbwise]

Help! My PC crashed and I started with a new one. My old drive C is fine as
a secondary drive. I installed Office XP (2002) - all was well. I copied my
data files (from XP to Vista - I found a 'map' as to where the files go) -
all was well. The one thing left was to add my email addresses (they never
seem to show up! I've had to do this several times over the years.)

Anyway, after the install, Windows wanted to update. I installed a few more
things (just a few - Dreamweaver, Adobe, Firefox); I added ONE email address
and went to use Outlook - poof! No contacts. When I open Contacts in a new
window, it has numbers all along the address bar and displays the message
"Unable to display the folder. Microsoft Outlook could not access the
specified folder location. The folder no longer exists."

Same for Calendar and Tasks. How can the folders not exist?? My email
messages are all there - I believe everything is stored in the pst file (it
is 1.2 Gb - I know it's big, but not the 1.82 Gb ceiling.)

I have tried uninstalling (reboot), re-installing; I've tried the fix &
repair; my original pst file is still intact. . . Ideas??

Thanks so much for any help you can provide -

- Suzanne.

 

[Milly Staples [MVP - Outlook]]

Did you overwrite the default .pst file by placing your saved one in the same location? IF yes, you have corrupted your profile. Start with a fresh profile here->Control Panel->Mail Icon->Profiles->New. Do not copy your old profile. Configure the profile to use your saved .pst file.

In the future, never overwrite a .pst file or use the import/export function for restoring your Outlook data to a new installation. See this page for future reference:
http://www.howto-outlook.com/howto/backupandrestore.htm


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, suzbwise asked:

| Help! My PC crashed and I started with a new one. My old drive C is
| fine as a secondary drive. I installed Office XP (2002) - all was
| well. I copied my data files (from XP to Vista - I found a 'map' as
| to where the files go) - all was well. The one thing left was to add
| my email addresses (they never seem to show up! I've had to do this
| several times over the years.)
|
| Anyway, after the install, Windows wanted to update. I installed a
| few more things (just a few - Dreamweaver, Adobe, Firefox); I added
| ONE email address and went to use Outlook - poof! No contacts. When
| I open Contacts in a new window, it has numbers all along the address
| bar and displays the message "Unable to display the folder. Microsoft
| Outlook could not access the specified folder location. The folder no
| longer exists."
|
| Same for Calendar and Tasks. How can the folders not exist?? My
| email messages are all there - I believe everything is stored in the
| pst file (it is 1.2 Gb - I know it's big, but not the 1.82 Gb
| ceiling.)
|
| I have tried uninstalling (reboot), re-installing; I've tried the fix
| & repair; my original pst file is still intact. . . Ideas??
|
| Thanks so much for any help you can provide -
|
| - Suzanne.

 

[suzbwise]

THANK YOU, THANK YOU!!!

I did exactly what you suggested - there were a few steps to 'configure the
profile to use the saved pst' but it wasn't difficult (a few attempts).
Then, I had to let Outlook recreate my shortcuts - at first, the files 'did
not exist' and no shortcuts were created for calendar, contacts, or tasks.
Then I right clicked on the Outlook Shortcuts pane and chose 'Outlook Bar
Shortcut' - I could choose 'contacts', 'calendar', and 'tasks' from my
Personal Folders list - voila!

You've made me SO HAPPY!!! I am diligent in backing up my stuff but I could
not get this to work until now - whew! Thanks again for taking the time to
post.

 

[Milly Staples [MVP - Outlook]]

Glad it worked for you. And thanks for posting back.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.

After furious head scratching, suzbwise asked:

| THANK YOU, THANK YOU!!!
|
| I did exactly what you suggested - there were a few steps to
| 'configure the profile to use the saved pst' but it wasn't difficult
| (a few attempts). Then, I had to let Outlook recreate my shortcuts -
| at first, the files 'did not exist' and no shortcuts were created for
| calendar, contacts, or tasks. Then I right clicked on the Outlook
| Shortcuts pane and chose 'Outlook Bar Shortcut' - I could choose
| 'contacts', 'calendar', and 'tasks' from my Personal Folders list -
| voila!
|
| You've made me SO HAPPY!!! I am diligent in backing up my stuff but
| I could not get this to work until now - whew! Thanks again for
| taking the time to post.
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Did you overwrite the default .pst file by placing your saved one in
|| the same location? IF yes, you have corrupted your profile. Start
|| with a fresh profile here->Control Panel->Mail Icon->Profiles->New.
|| Do not copy your old profile. Configure the profile to use your
|| saved .pst file.
||
|| In the future, never overwrite a .pst file or use the import/export
|| function for restoring your Outlook data to a new installation. See
|| this page for future reference:
|| http://www.howto-outlook.com/howto/backupandrestore.htm
||
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, suzbwise asked:
||
||| Help! My PC crashed and I started with a new one. My old drive C
||| is fine as a secondary drive. I installed Office XP (2002) - all
||| was well. I copied my data files (from XP to Vista - I found a
||| 'map' as to where the files go) - all was well. The one thing left
||| was to add my email addresses (they never seem to show up! I've
||| had to do this several times over the years.)
|||
||| Anyway, after the install, Windows wanted to update. I installed a
||| few more things (just a few - Dreamweaver, Adobe, Firefox); I added
||| ONE email address and went to use Outlook - poof! No contacts.
||| When I open Contacts in a new window, it has numbers all along the
||| address bar and displays the message "Unable to display the folder.
||| Microsoft Outlook could not access the specified folder location.
||| The folder no longer exists."
|||
||| Same for Calendar and Tasks. How can the folders not exist?? My
||| email messages are all there - I believe everything is stored in the
||| pst file (it is 1.2 Gb - I know it's big, but not the 1.82 Gb
||| ceiling.)
|||
||| I have tried uninstalling (reboot), re-installing; I've tried the
||| fix & repair; my original pst file is still intact. . . Ideas??
|||
||| Thanks so much for any help you can provide -
|||
||| - Suzanne.