Outlook 2002 - Click on Outlook to display new emails

[Dean Kewley]

HI,

Does anyone know why I have to click on my Outlook window
to refresh it to display new emails. We're using Exchange
2000. If someone sends me an email it doesn't display in
my inbox until I click anywhere in the Outlook window!

Using Windows XP sp1, Office 2002 sp2.

Regards,
Dean

 

[Jeff Stephenson [MSFT]]

Have your network administrator look at
http://support.microsoft.com/default.aspx?scid=kb;en-us;815052, which may be
the cause of your problem (it's a network issue). If that doesn't work, you
can make the registry changes in
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q305572 to cause
Outlook to periodically ask the Exchange server for changes, rather than
waiting for Exchange to tell it about them.