Outlook 2002 Crash

B

Brian Welch

Office 2002 package
OS: XP

Situation: Client creates a new mail profile, opens outlook, sends and
receives no problem. Then, close oulook, restart, attempt to send mail,
outlook crashes and generates: "A fatal error has occurred in Outlook. The
data in your envelope has been lost, but your document is still available."
Then when I restart outlook, it pegs the CPU, then closes (crashes)
repeatidly.
Suggestions?
 
B

Brian Tillman

Brian Welch said:
Situation: Client creates a new mail profile, opens outlook, sends
and receives no problem. Then, close oulook, restart, attempt to
send mail, outlook crashes and generates: "A fatal error has
occurred in Outlook. The data in your envelope has been lost, but
your document is still available." Then when I restart outlook, it
pegs the CPU, then closes (crashes) repeatidly.
Suggestions?
Click to expand...

Have you tried Help>Detect and Repair yet?
 

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