outlook 2002 does not retain email password details in vista

S

Sudip

Does anybody know why my outlook 2002 does not retain email account
passwords. The passwords disappear after program is re-loaded.
 
B

Brian Tillman

Sudip said:
Does anybody know why my outlook 2002 does not retain email account
passwords. The passwords disappear after program is re-loaded.

That's the most common manifestation of the incompatibility between Vista
and OL 2002. The registry keys that contained that informaiton in earlier
versions of Windows do not exist in Vista.
 
M

Max Findlay

I have the same problem with Outlook (in my case, Outlook on Office XP), the
retention of password settings and Vista that clearly many other people have
had. I've read Microsoft article 290684 and tried to follow its instructions.
(I say "tried" only because maybe I've made some mistake when following the
instructions.) The problem still isn't resolved. One suggestion is that I
disable the email scanning section of my antivirus software (I'm using AVG /
Grisoft which works fine on my XP machine) but I'm concerned that by doing so
I might be vulnerable to viruses etc. Do you have any thoughts about this
particular point -- and of course about generally getting Outlook to remember
my password. Thank you.

Max
 
M

Milly Staples [MVP - Outlook]

The answer is right before your post - Outlook 2002 requires a registry key to retain passwords that does not exist in Windows Vista. You will ALWAYS have this issue and it cannot be fixed.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Max Findlay asked:

| I have the same problem with Outlook (in my case, Outlook on Office
| XP), the retention of password settings and Vista that clearly many
| other people have had. I've read Microsoft article 290684 and tried
| to follow its instructions. (I say "tried" only because maybe I've
| made some mistake when following the instructions.) The problem still
| isn't resolved. One suggestion is that I disable the email scanning
| section of my antivirus software (I'm using AVG / Grisoft which works
| fine on my XP machine) but I'm concerned that by doing so I might be
| vulnerable to viruses etc. Do you have any thoughts about this
| particular point -- and of course about generally getting Outlook to
| remember my password. Thank you.
|
| Max
|
| "Brian Tillman" wrote:
|
||
||| Does anybody know why my outlook 2002 does not retain email account
||| passwords. The passwords disappear after program is re-loaded.
||
|| That's the most common manifestation of the incompatibility between
|| Vista and OL 2002. The registry keys that contained that
|| informaiton in earlier versions of Windows do not exist in Vista.
|| --
|| Brian Tillman
 

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