K
kenatsun
Trying to move my e-mail accounts from my old (XP) machine to a new (Vista)
one, when I try to set up my e-mail accounts, I get various failures.
Sometimes, the whole setup works - but then after a while (like after a
couple of reboots), it starts to fail.
Sometimes, the whole "Test account settings..." process works, and I then
receive the test message - but I still can't send an outgoing message. The
usual error message in this case is "Task sending and receiving reported
error (0x800CCC92): Your e-mail server rejected your login. Verify your user
name and password in your account properties. ... The server responded:
?cacn_np[\\PIPE\\lasarpc]"
Sometimes, "Test account settings" fails. The network connections and
incoming mail tests always work. Sometimes "find outgoing mail server"
succeeds but "send test message" fails. In these cases I get error messages
like "The specified server was found but there was no respopnse from the
server" and "Find outgoing mail server (SMTP): Unable to connect to thge
outgoing mail server." At other times, only the "send test message" fails,
with an eoor telling me to verify that the user name is correct.
I have entered an reentered everything dozens of times, confirmed that they
are like the settings on my XP machine, that they match the settings in my
password keeper file, etc. This includes the port numbers, SSL requirements,
and all the other "More settings..." options.
Occasionally, what seems to fix it (temporarily) is creating a whole new
e-mail account with exactly the same setup as an existing one, then deleting
the existing one.
One other thing: Sometimes, on restarting Outlook, I notice that the
password has disappeared from the EMail Accounts / Logon Information /
Password field, even though "remember password" is always checked. This
makes me wonder if something is broken in wherever the e-mail account setup
information is stored. (I don't know where that is, does any one?)
I have also tried uninstalling and reinstalling Office completely.
I'm totally out of ideas. Please help in any way you can.
~ Thanks in advance
~ Ken
one, when I try to set up my e-mail accounts, I get various failures.
Sometimes, the whole setup works - but then after a while (like after a
couple of reboots), it starts to fail.
Sometimes, the whole "Test account settings..." process works, and I then
receive the test message - but I still can't send an outgoing message. The
usual error message in this case is "Task sending and receiving reported
error (0x800CCC92): Your e-mail server rejected your login. Verify your user
name and password in your account properties. ... The server responded:
?cacn_np[\\PIPE\\lasarpc]"
Sometimes, "Test account settings" fails. The network connections and
incoming mail tests always work. Sometimes "find outgoing mail server"
succeeds but "send test message" fails. In these cases I get error messages
like "The specified server was found but there was no respopnse from the
server" and "Find outgoing mail server (SMTP): Unable to connect to thge
outgoing mail server." At other times, only the "send test message" fails,
with an eoor telling me to verify that the user name is correct.
I have entered an reentered everything dozens of times, confirmed that they
are like the settings on my XP machine, that they match the settings in my
password keeper file, etc. This includes the port numbers, SSL requirements,
and all the other "More settings..." options.
Occasionally, what seems to fix it (temporarily) is creating a whole new
e-mail account with exactly the same setup as an existing one, then deleting
the existing one.
One other thing: Sometimes, on restarting Outlook, I notice that the
password has disappeared from the EMail Accounts / Logon Information /
Password field, even though "remember password" is always checked. This
makes me wonder if something is broken in wherever the e-mail account setup
information is stored. (I don't know where that is, does any one?)
I have also tried uninstalling and reinstalling Office completely.
I'm totally out of ideas. Please help in any way you can.
~ Thanks in advance
~ Ken