C
Chris G
On a system running WinXP Pro w/ SP2 and Office XP. Attempts to open Outlook
result in the error message:
"Cannot start Microsoft Outlook. Outlook requires Microsoft Outlook Express
4.01 or greater. You can install Outlook Express by running IE5Setup.exe
from the IE5 folder located on your CD or through Windows Update website."
Outlook Express version 6 is installed and runs without error, though it is
not used. The version of Outlook installed is Outlook XP.
I have viewed and tried to follow the advice in several Microsoft support
articles, to no avail, including, but not limited to:
http://support.microsoft.com/kb/287683/EN-US/
http://support.microsoft.com/default.aspx?scid=kb;en-us;320863
http://support.microsoft.com/default.aspx?scid=kb;en-us;212991
http://support.microsoft.com/default.aspx?scid=kb;en-us;287683
.... amongst others.
All of these either are not do not solve the issue, or are not applicable.
I have tried to run the IE5setup from the Office XP CD, but am not allowed
to, as I already have IE6 installed. Outlook Express opens without problem.
I have tried using Add/Remove Programs to re-install and reregister the OE
componenst, but the problem persists. I have run Windows Update, just to
make sure I am not missing anything, and everything's up to date. I have
also uninstalled and reinstalled the Office suite, but the problem persists.
I believe I have exhausted the suggestions presented by MS's support site.
Does anyone else have any more suggestions?
result in the error message:
"Cannot start Microsoft Outlook. Outlook requires Microsoft Outlook Express
4.01 or greater. You can install Outlook Express by running IE5Setup.exe
from the IE5 folder located on your CD or through Windows Update website."
Outlook Express version 6 is installed and runs without error, though it is
not used. The version of Outlook installed is Outlook XP.
I have viewed and tried to follow the advice in several Microsoft support
articles, to no avail, including, but not limited to:
http://support.microsoft.com/kb/287683/EN-US/
http://support.microsoft.com/default.aspx?scid=kb;en-us;320863
http://support.microsoft.com/default.aspx?scid=kb;en-us;212991
http://support.microsoft.com/default.aspx?scid=kb;en-us;287683
.... amongst others.
All of these either are not do not solve the issue, or are not applicable.
I have tried to run the IE5setup from the Office XP CD, but am not allowed
to, as I already have IE6 installed. Outlook Express opens without problem.
I have tried using Add/Remove Programs to re-install and reregister the OE
componenst, but the problem persists. I have run Windows Update, just to
make sure I am not missing anything, and everything's up to date. I have
also uninstalled and reinstalled the Office suite, but the problem persists.
I believe I have exhausted the suggestions presented by MS's support site.
Does anyone else have any more suggestions?