Outlook 2002 installtion error message

[Robert Judge]

When I try to install Outlook 2002 in Windows ME, I get this message:

"Unable to open your default e-mail folders. The .DLL file for the
information service could not be found.
MAPI was unable to load the information service PSTPRX.DLL. Be sure the
service is correctly installed and configured."

How can I overcome this error messge?

 

[Oliver Vukovics]

Hi Robert,

have a look on this site :

"FIX: "MAPI was unable to load the information service Pstprx.dll" error
message when you upgrade to Office XP"
http://support.microsoft.com/kb/293058/en-us

Maybe it helps.

 

[Peter Foldes]

Get rid of ME and install XP or higher