B
Bruce Musgrove
Windows XP home SP2, running Outlook 2002 with office SP3
Outlook quit saving my mail passwords for some reason. I tried the default
fix at http://support.microsoft.com/?kbid=290684 , whcih is basically
deleting your Protected Storage Provider subkeys to fix a corrupted key. On
restart and completing thie KB article I noticed my
HKCU\Software\Microsoft\Protected Storage System Provider subkeys were not
being regenerated.
After many hours of researching it became apparent I should have a protected
storage service, and I did not. Could not even find a regitry key for it at
HKLM\SYSTEM\CurrentControlSet\Services\ProtectedStorage. I exported this
key from another computer, imported it into my computer, restarted and
everything works great now.
The Protected Storage Service registry entries are below. Copy these to a
text file , rename it with a REG extension, double click it to import it
into your registry and reboot.
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ProtectedStorage]
"DependOnService"=hex(7):52,00,70,00,63,00,53,00,73,00,00,00,00,00
"Description"="Provides protected storage for sensitive data, such as
private keys, to prevent access by unauthorized services, processes, or
users."
"DisplayName"="Protected Storage"
"ErrorControl"=dword:00000001
"ImagePath"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\
74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,6c,\
00,73,00,61,00,73,00,73,00,2e,00,65,00,78,00,65,00,00,00
"ObjectName"="LocalSystem"
"Start"=dword:00000002
"Type"=dword:00000120
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ProtectedStorage\Security]
"Security"=hex:01,00,14,80,90,00,00,00,9c,00,00,00,14,00,00,00,30,00,00,00,02,\
00,1c,00,01,00,00,00,02,80,14,00,ff,01,0f,00,01,01,00,00,00,00,00,01,00,00,\
00,00,02,00,60,00,04,00,00,00,00,00,14,00,8d,01,02,00,01,01,00,00,00,00,00,\
05,0b,00,00,00,00,00,18,00,9d,01,02,00,01,02,00,00,00,00,00,05,20,00,00,00,\
23,02,00,00,00,00,18,00,ff,01,0f,00,01,02,00,00,00,00,00,05,20,00,00,00,20,\
02,00,00,00,00,14,00,fd,01,02,00,01,01,00,00,00,00,00,05,12,00,00,00,01,01,\
00,00,00,00,00,05,12,00,00,00,01,01,00,00,00,00,00,05,12,00,00,00
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ProtectedStorage\Enum]
"0"="Root\\LEGACY_PROTECTEDSTORAGE\\0000"
"Count"=dword:00000001
"NextInstance"=dword:00000001
End Copy Above
Outlook quit saving my mail passwords for some reason. I tried the default
fix at http://support.microsoft.com/?kbid=290684 , whcih is basically
deleting your Protected Storage Provider subkeys to fix a corrupted key. On
restart and completing thie KB article I noticed my
HKCU\Software\Microsoft\Protected Storage System Provider subkeys were not
being regenerated.
After many hours of researching it became apparent I should have a protected
storage service, and I did not. Could not even find a regitry key for it at
HKLM\SYSTEM\CurrentControlSet\Services\ProtectedStorage. I exported this
key from another computer, imported it into my computer, restarted and
everything works great now.
The Protected Storage Service registry entries are below. Copy these to a
text file , rename it with a REG extension, double click it to import it
into your registry and reboot.
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ProtectedStorage]
"DependOnService"=hex(7):52,00,70,00,63,00,53,00,73,00,00,00,00,00
"Description"="Provides protected storage for sensitive data, such as
private keys, to prevent access by unauthorized services, processes, or
users."
"DisplayName"="Protected Storage"
"ErrorControl"=dword:00000001
"ImagePath"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\
74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,6c,\
00,73,00,61,00,73,00,73,00,2e,00,65,00,78,00,65,00,00,00
"ObjectName"="LocalSystem"
"Start"=dword:00000002
"Type"=dword:00000120
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ProtectedStorage\Security]
"Security"=hex:01,00,14,80,90,00,00,00,9c,00,00,00,14,00,00,00,30,00,00,00,02,\
00,1c,00,01,00,00,00,02,80,14,00,ff,01,0f,00,01,01,00,00,00,00,00,01,00,00,\
00,00,02,00,60,00,04,00,00,00,00,00,14,00,8d,01,02,00,01,01,00,00,00,00,00,\
05,0b,00,00,00,00,00,18,00,9d,01,02,00,01,02,00,00,00,00,00,05,20,00,00,00,\
23,02,00,00,00,00,18,00,ff,01,0f,00,01,02,00,00,00,00,00,05,20,00,00,00,20,\
02,00,00,00,00,14,00,fd,01,02,00,01,01,00,00,00,00,00,05,12,00,00,00,01,01,\
00,00,00,00,00,05,12,00,00,00,01,01,00,00,00,00,00,05,12,00,00,00
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ProtectedStorage\Enum]
"0"="Root\\LEGACY_PROTECTEDSTORAGE\\0000"
"Count"=dword:00000001
"NextInstance"=dword:00000001
End Copy Above