Outlook 2002 Phantom Auto-complete address

[Dawn T]

For a specific person in my Contacts list, Outlook Auto-
complete sets their e-mail address as a different address
than what's in my Contacts list. The address it comes up
with is one that I have actually corresponded with the
person using, but it's not the one on my Contacts list,
and I can't figure out where it's coming from to delete
it! Auto-address doesn't even give me a choice between
what's in my Contacts list and this phantom address. I
even deleted every piece of mail, both in and out, that
uses the phantom address, but to no avail! I have
searched every folder in Outlook for instances of the
phantom address, and nothing. Anyone know where this
darn thing might be living so I can get rid of it?
Thanks!

 

[Dawn T]

OK, reading some other posts, I was able to find the
Outlook.NK2 file buried in the hidden subdirectory
Applicatin Data: C:\Documents and Settings\[my user
name]\Application Data\Microsoft\Outlook. I edited it
with notepad to replace the offending phantom address
witih the one I want, but is there a way to do it via
Outlook "legally", or am I stuck with this klugey way?

I despise how Outlook is organized. It is very difficult
to find things; for instance, what sense does it make to
get to the Junk Sender's List via "Organize?" Why can't
you access it through Tools/Rules Wizard where you add a
junk sender? Someone needs to give the Outlook team some
software ergonomics lessons.

 

[Russ Valentine [MVP-Outlook]]

Remove individual addresses from the autocompletion cache by highlighting
the entry when presented in the suggested names list (use your arrow key to
migrate to the entry) and then hitting your Delete key before you tab out of
the field. To clear the entire cache, follow the instructions here:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q287623

 

[Guest]

Thanks!

-----Original Message-----
Remove individual addresses from the autocompletion cache by highlighting
the entry when presented in the suggested names list (use your arrow key to
migrate to the entry) and then hitting your Delete key before you tab out of
the field. To clear the entire cache, follow the instructions here:
http://support.microsoft.com/default.aspx?scid=kb;EN- US;Q287623


--
Russ Valentine
[MVP-Outlook]

OK, reading some other posts, I was able to find the
Outlook.NK2 file buried in the hidden subdirectory
Applicatin Data: C:\Documents and Settings\[my user
name]\Application Data\Microsoft\Outlook. I edited it
with notepad to replace the offending phantom address
witih the one I want, but is there a way to do it via
Outlook "legally", or am I stuck with this klugey way?

I despise how Outlook is organized. It is very difficult
to find things; for instance, what sense does it make to
get to the Junk Sender's List via "Organize?" Why can't
you access it through Tools/Rules Wizard where you add a
junk sender? Someone needs to give the Outlook team some
software ergonomics lessons.

.