Outlook 2002 - Problem accessing folders from Outlook Today

[J C]

Using Outlook 2002 I had Today set up with various folders. (Inbox etc.) Now
when I try to access them from the Today screen I get "Unable to display the
folder. Microsoft Outlook could not access the specified folder location."
and in the address bar it shows as outlook:/./\Personal%20Folders\Inbox . If
I manually change the address to outlook:Inbox I get all the messages. The
same happens with any other folder in Today. I have tried customising the
Today page by deleting then adding the Inbox but it doesn't help. Any ideas?

Thanks
JC

 

[Brian Tillman]

Using Outlook 2002 I had Today set up with various folders. (Inbox
etc.) Now when I try to access them from the Today screen I get
"Unable to display the folder. Microsoft Outlook could not access the
specified folder location." and in the address bar it shows as
outlook:/./\Personal%20Folders\Inbox . If I manually change the
address to outlook:Inbox I get all the messages. The same happens
with any other folder in Today. I have tried customising the Today
page by deleting then adding the Inbox but it doesn't help. Any
ideas?

Did you install IE7? If so, remove it and see if that fixes the problem.
Otherwise, try fixing the problem in the registry.
http://www.outlook-tips.net/howto/oltoday.htm

 

[J C]

Did you install IE7? If so, remove it and see if that fixes the problem.
Otherwise, try fixing the problem in the registry.
http://www.outlook-tips.net/howto/oltoday.htm

Brian

Got it sorted. Edited the Folders Key as detailed in the link. Had to change
the folder to just the name of the folder with no backslashes to get it to
work. In other words the key just says"Inbox" etc.

Thanks for the help

John-