B
Branden Willis
Hello,
We're running Outlook 2002 as clients for an Exchange 2000 server.
Outlook uses the default Global address list that is created by
Exchange. Fine and dandy. A number of users have multiple entries in
the address list, for example: a main contact and a "send text message
to cell phone" contact.
So if a user goes to send a new email to someone on the local
network, they'll type in the first name of the person they want to
send it to. Then when they click 'send' Outlook will match the name up
to a contact in the global address list and send the mail.
Except when they're trying to send to one of the users who has
multiple entries in the global address list. In these cases it pops up
an extra window displaying the different addresses found and asks
which one you want to send it to. It isn't really that big of a deal,
but it annoys the users, and anything that annoys them makes my life
as sysadmin alot more difficult.
So is there any to set up Outlook to default to sending to the main
contact entry instead of the pager entry when only the first name is
typed in? That pager entry is rarely used, but must be kept in the
global address list in case there is ever a problem. Thanks for any
help.
We're running Outlook 2002 as clients for an Exchange 2000 server.
Outlook uses the default Global address list that is created by
Exchange. Fine and dandy. A number of users have multiple entries in
the address list, for example: a main contact and a "send text message
to cell phone" contact.
So if a user goes to send a new email to someone on the local
network, they'll type in the first name of the person they want to
send it to. Then when they click 'send' Outlook will match the name up
to a contact in the global address list and send the mail.
Except when they're trying to send to one of the users who has
multiple entries in the global address list. In these cases it pops up
an extra window displaying the different addresses found and asks
which one you want to send it to. It isn't really that big of a deal,
but it annoys the users, and anything that annoys them makes my life
as sysadmin alot more difficult.
So is there any to set up Outlook to default to sending to the main
contact entry instead of the pager entry when only the first name is
typed in? That pager entry is rarely used, but must be kept in the
global address list in case there is ever a problem. Thanks for any
help.