Outlook 2002 startup problems ".....requires Outlook Express"

T

TVH

I am currently running WinXP Pro SP2 with Office XP SP2, IE 6 SP1 and Outlook
Express 6. Everytime I start Outlook, it says "Cannot start Microsoft
Outlook. Outlook requires Microsoft Outlook Express 4.01 or greater. You can
install Outlook Express by running IE5Setup .exe from the IE5 folder located
on your CD or through the Windows Update website." I tried un-installing and
re-installing Office XP, but no luck. Any suggestions would greatly be
appreciated.
 
A

Andreas Roeder

TVH said:
I am currently running WinXP Pro SP2 with Office XP SP2, IE 6 SP1 and Outlook
Express 6. Everytime I start Outlook, it says "Cannot start Microsoft
Outlook. Outlook requires Microsoft Outlook Express 4.01 or greater. You can
install Outlook Express by running IE5Setup .exe from the IE5 folder located
on your CD or through the Windows Update website." I tried un-installing and
re-installing Office XP, but no luck. Any suggestions would greatly be
appreciated.

Hi,
please read
http://support.microsoft.com/kb/287683/EN-US/
 
T

TVH

Thank you for your feedback. I tried that solution already, but the install
already senses IE6 on the computer. Any other suggestions?
 
T

TVH

I am running WinXP Pro SP2 with IE6.

TVH said:
Thank you for your feedback. I tried that solution already, but the install
already senses IE6 on the computer. Any other suggestions?
 
G

Guest

I am currently running WinXP Pro SP2 with Office XP SP2, IE 6 SP1 and Outlook
Express 6. Everytime I start Outlook, it says "Cannot start Microsoft
Outlook. Outlook requires Microsoft Outlook Express 4.01 or greater. You can
install Outlook Express by running IE5Setup .exe from the IE5 folder located
on your CD or through the Windows Update website." I tried un-installing and
re-installing Office XP, but no luck. Any suggestions would greatly be
appreciated.

Is Outlook Express operable on this computer? It must be installed
properly in order for Outlook to work correctly.
 
M

MarCoS

This solved for me:

Open the registry Key

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed
Components\{44BBA840-CC51-11CF-AAFA-00AA00B6015C}

(on my XP there was 3, choose the one with value "Version" related to
Outlook Express)

Modify/Create the Value as detailed below.
Data Type: DWORD
Value Name: IsInstalled
Value Data: 1

Try start Outlook

Good Luck!
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top