outlook 2002 will not load in Vista

G

Golfer

I upgraded to Vista Home Premium and now Outlook XP -2002 will not load, get
the following error message.
"Cannot start Microsoft Outlook. Outlook requires Microsoft Outlook Express
4.01 or greater. You can install Outlook Express by running IE5Setup.exe
from the IE5 folder located on your CD or through the Windows Update
website."

I have tried to uninstall and reinstall Office XP, no luck.
Tried to download IE6 from Microsoft, will not allow to install because
version is older than what is currently on my system.
Anyone else had this problem?
Any solution?
Thanks
 
D

Diane Poremsky [MVP]

Are you sure you are using outlook 2002? I have not seen that error message
with Outlook 2002, only outlook 98. However, there are issues using outlook
2002 on vista. Unless you specifically need outlook and want you upgrade to
outlook 2007, I recommend trying windows mail; and the new calendar program
included in vista.
 
M

Milly Staples [MVP - Outlook]

Correction, Windows will not store Outlook 2002 passwords. The registry setting that Outlook 2002 needs cannot be set in Windows Vista.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Diamontina Cocktail asked:

| Thanks but that isn't any help. It confirms what I said - that
| Outlook 2002 doesn't store passwords.
|
|
| || http://www.outlook-tips.net/howto/vista.htm
||
|| --
|| Diane Poremsky [MVP - Outlook]
|| Author, Teach Yourself Outlook 2003 in 24 Hours
|| Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
|| Outlook 2007: http://www.slipstick.com/outlook/ol2007/
||
|| Outlook Tips by email:
|| (e-mail address removed)
||
||
||
|| Subscribe to Exchange Messaging Outlook newsletter:
|| (e-mail address removed)
||
||
|| |||
||| |||| I upgraded to Vista Home Premium and now Outlook XP -2002 will not
|||| load, get the following error message.
|||| "Cannot start Microsoft Outlook. Outlook requires Microsoft Outlook
|||| Express 4.01 or greater. You can install Outlook Express by running
|||| IE5Setup.exe from the IE5 folder located on your CD or through the
|||| Windows Update website."
||||
|||| I have tried to uninstall and reinstall Office XP, no luck.
|||| Tried to download IE6 from Microsoft, will not allow to install
|||| because version is older than what is currently on my system.
|||| Anyone else had this problem?
|||| Any solution?
|||| Thanks
|||
||| I clicked cancel and Outlook 2002 worked but the ultimate problem
||| is that it doesnt remember passwords at all so you likely will have
||| to upgrade it anyway.
 
M

Milly Staples [MVP - Outlook]

From http://www.slipstick.com - "Outlook 2002 works fine but email account passwords are not saved. This is because Outlook stores passwords in protected storage interface and Vista does not support it."

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Diamontina Cocktail asked:

| Correction - the registry entries for the passwords Outlook 2002 uses
| do exist under Vista in the same fashion that they do under XP. They
| just don't work.
|
| In any case, what does it matter EXACTLY how Outlook 2002 doesn't
| remember its passwords seeing Microsoft wont be fixing it?
|
|| "Milly Staples [MVP - Outlook]"
|| || Correction, Windows will not store Outlook 2002 passwords. The
|| registry setting that Outlook 2002 needs cannot be set in Windows
|| Vista.
|
| --
| Milly Staples [MVP - Outlook]
|
| Post all replies to the group to keep the discussion intact. All
| unsolicited mail sent to my personal account will be deleted without
| reading.
|
| After furious head scratching, Diamontina Cocktail asked:
|
|| Thanks but that isn't any help. It confirms what I said - that
|| Outlook 2002 doesn't store passwords.
||
||
|| ||| http://www.outlook-tips.net/howto/vista.htm
|||
||| --
||| Diane Poremsky [MVP - Outlook]
||| Author, Teach Yourself Outlook 2003 in 24 Hours
||| Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
||| Outlook 2007: http://www.slipstick.com/outlook/ol2007/
|||
||| Outlook Tips by email:
||| (e-mail address removed)
|||
|||
|||
||| Subscribe to Exchange Messaging Outlook newsletter:
||| (e-mail address removed)
|||
|||
||| ||||
|||| ||||| I upgraded to Vista Home Premium and now Outlook XP -2002 will not
||||| load, get the following error message.
||||| "Cannot start Microsoft Outlook. Outlook requires Microsoft
||||| Outlook Express 4.01 or greater. You can install Outlook Express
||||| by running IE5Setup.exe from the IE5 folder located on your CD or
||||| through the Windows Update website."
|||||
||||| I have tried to uninstall and reinstall Office XP, no luck.
||||| Tried to download IE6 from Microsoft, will not allow to install
||||| because version is older than what is currently on my system.
||||| Anyone else had this problem?
||||| Any solution?
||||| Thanks
||||
|||| I clicked cancel and Outlook 2002 worked but the ultimate problem
|||| is that it doesnt remember passwords at all so you likely will have
|||| to upgrade it anyway.
 
M

Milly Staples [MVP - Outlook]

So, I just like to have folks get the correct information and not some variation that is not true. As for Microsoft fixing it, Outlook 2002 is out of mainstream support and will only get security fixes in extended support.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Diamontina Cocktail asked:

| Yes and so? That makes no difference to what I said or asked.
|
|
| "Milly Staples [MVP - Outlook]"
| | From http://www.slipstick.com - "Outlook 2002 works fine but email
| account passwords are not saved. This is because Outlook stores
| passwords in protected storage interface and Vista does not support
| it."
|
| --
| Milly Staples [MVP - Outlook]
|
| Post all replies to the group to keep the discussion intact. All
| unsolicited mail sent to my personal account will be deleted without
| reading.
|
| After furious head scratching, Diamontina Cocktail asked:
|
|| Correction - the registry entries for the passwords Outlook 2002 uses
|| do exist under Vista in the same fashion that they do under XP. They
|| just don't work.
||
|| In any case, what does it matter EXACTLY how Outlook 2002 doesn't
|| remember its passwords seeing Microsoft wont be fixing it?
||
||| "Milly Staples [MVP - Outlook]"
||| ||| Correction, Windows will not store Outlook 2002 passwords. The
||| registry setting that Outlook 2002 needs cannot be set in Windows
||| Vista.
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Diamontina Cocktail asked:
||
||| Thanks but that isn't any help. It confirms what I said - that
||| Outlook 2002 doesn't store passwords.
|||
|||
||| |||| http://www.outlook-tips.net/howto/vista.htm
||||
|||| --
|||| Diane Poremsky [MVP - Outlook]
|||| Author, Teach Yourself Outlook 2003 in 24 Hours
|||| Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
|||| Outlook 2007: http://www.slipstick.com/outlook/ol2007/
||||
|||| Outlook Tips by email:
|||| (e-mail address removed)
||||
||||
||||
|||| Subscribe to Exchange Messaging Outlook newsletter:
|||| (e-mail address removed)
||||
||||
|||| |||||
||||| |||||| I upgraded to Vista Home Premium and now Outlook XP -2002 will
|||||| not load, get the following error message.
|||||| "Cannot start Microsoft Outlook. Outlook requires Microsoft
|||||| Outlook Express 4.01 or greater. You can install Outlook Express
|||||| by running IE5Setup.exe from the IE5 folder located on your CD or
|||||| through the Windows Update website."
||||||
|||||| I have tried to uninstall and reinstall Office XP, no luck.
|||||| Tried to download IE6 from Microsoft, will not allow to install
|||||| because version is older than what is currently on my system.
|||||| Anyone else had this problem?
|||||| Any solution?
|||||| Thanks
|||||
||||| I clicked cancel and Outlook 2002 worked but the ultimate problem
||||| is that it doesnt remember passwords at all so you likely will
||||| have to upgrade it anyway.
 

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