Outlook 2002 won't retain Account password on Vista

L

l-srothstein

I installed Office XP on my new Vista Home Premium machine. Outlook works
fine, but the system won't keep the e-mail account password. I am using POP
and SMTP. Any ideas how to correct this?
 
D

Diane Poremsky [MVP]

they support users who use supported versions - but versions 5 yrs old and
surpassed by 2 newer versions are no longer in support.




l-srothstein said:
Thanks for the info. Again Microsoft doesn't seem to want to support its
users.

Russ Valentine said:
You can't.
http://www.outlook-tips.net/howto/vista.htm

--
Russ Valentine
[MVP-Outlook]
l-srothstein said:
I installed Office XP on my new Vista Home Premium machine. Outlook
works
fine, but the system won't keep the e-mail account password. I am
using
POP
and SMTP. Any ideas how to correct this?
 
R

Russ Valentine [MVP-Outlook]

I don't understand why you would upgrade an entire operating system without
checking to see if an application that has been years out of mainstream
support would still work. Ultimately, the end user is the one who must take
responsibility for making wise purchase decisions. As a general rule one
should never upgrade an OS if any of the software they need to use is more
than 2 years old.
--
Russ Valentine
[MVP-Outlook]
l-srothstein said:
Thanks for the info. Again Microsoft doesn't seem to want to support its
users.

Russ Valentine said:
You can't.
http://www.outlook-tips.net/howto/vista.htm

--
Russ Valentine
[MVP-Outlook]
l-srothstein said:
I installed Office XP on my new Vista Home Premium machine. Outlook
works
fine, but the system won't keep the e-mail account password. I am
using
POP
and SMTP. Any ideas how to correct this?
 
M

Maureen

There is a download available on the MS site that provides for the missing
file. The download is called Outlook Connector - you can give it a try but
so far I haven't been able to get it to work either -
 
G

Gene

Russ,

I have the same challenge with password retention. What I am hoping I can
do is install Office 2007 and upgrade my Outlook 2002 at the same time. Is
that possible without losing my emails, tasks, calendar, etc.?

I have a new Windows Vista computer but I am unsure which version of Office
I need to purchase in order to achieve this objective.

Thanks,

Gene

Russ Valentine said:
I don't understand why you would upgrade an entire operating system without
checking to see if an application that has been years out of mainstream
support would still work. Ultimately, the end user is the one who must take
responsibility for making wise purchase decisions. As a general rule one
should never upgrade an OS if any of the software they need to use is more
than 2 years old.
--
Russ Valentine
[MVP-Outlook]
l-srothstein said:
Thanks for the info. Again Microsoft doesn't seem to want to support its
users.

Russ Valentine said:
You can't.
http://www.outlook-tips.net/howto/vista.htm

--
Russ Valentine
[MVP-Outlook]
I installed Office XP on my new Vista Home Premium machine. Outlook
works
fine, but the system won't keep the e-mail account password. I am
using
POP
and SMTP. Any ideas how to correct this?
 
R

Russ Valentine [MVP-Outlook]

Both Outlook 2003 and 2007 are fully supported on Vista and obviate this
problem.
In theory, an upgrade installation of Office should work and leave your data
intact. Microsoft even claims it does. In reality, it does not work well for
Outlook, and for that reason I never recommend it.
I recommend backing up all your Outlook data carefully, installing a new
Office version clean, then migrating your Outlook data to your new
installation.
Take a look at these pages for info on Outlook data backup or transfer:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

--
Russ Valentine
[MVP-Outlook]
Gene said:
Russ,

I have the same challenge with password retention. What I am hoping I can
do is install Office 2007 and upgrade my Outlook 2002 at the same time.
Is
that possible without losing my emails, tasks, calendar, etc.?

I have a new Windows Vista computer but I am unsure which version of
Office
I need to purchase in order to achieve this objective.

Thanks,

Gene

Russ Valentine said:
I don't understand why you would upgrade an entire operating system
without
checking to see if an application that has been years out of mainstream
support would still work. Ultimately, the end user is the one who must
take
responsibility for making wise purchase decisions. As a general rule one
should never upgrade an OS if any of the software they need to use is
more
than 2 years old.
--
Russ Valentine
[MVP-Outlook]
l-srothstein said:
Thanks for the info. Again Microsoft doesn't seem to want to support
its
users.

:

You can't.
http://www.outlook-tips.net/howto/vista.htm

--
Russ Valentine
[MVP-Outlook]
message
I installed Office XP on my new Vista Home Premium machine. Outlook
works
fine, but the system won't keep the e-mail account password. I am
using
POP
and SMTP. Any ideas how to correct this?
 
G

Gene

Russ,

Thanks for the tips.
Is "migrating" the same as exporting and importing?

Gene

Russ Valentine said:
Both Outlook 2003 and 2007 are fully supported on Vista and obviate this
problem.
In theory, an upgrade installation of Office should work and leave your data
intact. Microsoft even claims it does. In reality, it does not work well for
Outlook, and for that reason I never recommend it.
I recommend backing up all your Outlook data carefully, installing a new
Office version clean, then migrating your Outlook data to your new
installation.
Take a look at these pages for info on Outlook data backup or transfer:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

--
Russ Valentine
[MVP-Outlook]
Gene said:
Russ,

I have the same challenge with password retention. What I am hoping I can
do is install Office 2007 and upgrade my Outlook 2002 at the same time.
Is
that possible without losing my emails, tasks, calendar, etc.?

I have a new Windows Vista computer but I am unsure which version of
Office
I need to purchase in order to achieve this objective.

Thanks,

Gene

Russ Valentine said:
I don't understand why you would upgrade an entire operating system
without
checking to see if an application that has been years out of mainstream
support would still work. Ultimately, the end user is the one who must
take
responsibility for making wise purchase decisions. As a general rule one
should never upgrade an OS if any of the software they need to use is
more
than 2 years old.
--
Russ Valentine
[MVP-Outlook]
Thanks for the info. Again Microsoft doesn't seem to want to support
its
users.

:

You can't.
http://www.outlook-tips.net/howto/vista.htm

--
Russ Valentine
[MVP-Outlook]
message
I installed Office XP on my new Vista Home Premium machine. Outlook
works
fine, but the system won't keep the e-mail account password. I am
using
POP
and SMTP. Any ideas how to correct this?
 
R

Russ Valentine [MVP-Outlook]

Decidedly not. Migrating is the same as transferring, which should never
involve exporting and importing. The links I posted provide the proper
instructions for transferring Outlook data.
--
Russ Valentine
[MVP-Outlook]
Gene said:
Russ,

Thanks for the tips.
Is "migrating" the same as exporting and importing?

Gene

Russ Valentine said:
Both Outlook 2003 and 2007 are fully supported on Vista and obviate this
problem.
In theory, an upgrade installation of Office should work and leave your
data
intact. Microsoft even claims it does. In reality, it does not work well
for
Outlook, and for that reason I never recommend it.
I recommend backing up all your Outlook data carefully, installing a new
Office version clean, then migrating your Outlook data to your new
installation.
Take a look at these pages for info on Outlook data backup or transfer:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

--
Russ Valentine
[MVP-Outlook]
Gene said:
Russ,

I have the same challenge with password retention. What I am hoping I
can
do is install Office 2007 and upgrade my Outlook 2002 at the same time.
Is
that possible without losing my emails, tasks, calendar, etc.?

I have a new Windows Vista computer but I am unsure which version of
Office
I need to purchase in order to achieve this objective.

Thanks,

Gene

:

I don't understand why you would upgrade an entire operating system
without
checking to see if an application that has been years out of
mainstream
support would still work. Ultimately, the end user is the one who must
take
responsibility for making wise purchase decisions. As a general rule
one
should never upgrade an OS if any of the software they need to use is
more
than 2 years old.
--
Russ Valentine
[MVP-Outlook]
message
Thanks for the info. Again Microsoft doesn't seem to want to
support
its
users.

:

You can't.
http://www.outlook-tips.net/howto/vista.htm

--
Russ Valentine
[MVP-Outlook]
message
I installed Office XP on my new Vista Home Premium machine.
Outlook
works
fine, but the system won't keep the e-mail account password. I
am
using
POP
and SMTP. Any ideas how to correct this?
 

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