Outlook 2002/XP Folder List view question

[wingate24]

Any assistance would be greatly appreciated. I have a user still using
Outlook XP and has the following issue.

Outlook does not remember the folder view settings. User has folders under
the Inbox folders and of those folders some are expanded and some are
collapsed. When he closes Outlook it does not "remember" the folder settings.
The user would like for Outlook to remember the settings because it has in
the past. Is there a way I can get this back?

Thanks