outlook 2003 address book sort

[Harry]

In Outlook 2003 I sorted the contact list by lastname, firstname, via the
method talked about in this forum. When I view the contacts, the sort order
is lastname, firstname.

However, when I select the "To:" button from within a new message, the
contact list is sorted by firstname, lastname. I restarted the computer with
no change - it is sorted by firstname, lastname. How do I get the view from
within this area to sort by lastname, firstname. Thank you

 

[Russ Valentine [MVP-Outlook]]

You only configured your Contacts Folder. You also need to configure the
Outlook Address Book.
Go to Tools > E-mail accounts > View or change existing directories or
address books > Outlook Address Book > Change. > Set your sort order there

 

[Harry]

Russ, thank you for the response. The method you mentioned below is the one
I used to sort the contacts. Could there be a setting on the Exchange server
overriding the view on the client? Thank you

You only configured your Contacts Folder. You also need to configure the
Outlook Address Book.
Go to Tools > E-mail accounts > View or change existing directories or
address books > Outlook Address Book > Change. > Set your sort order there

--
Russ Valentine
[MVP-Outlook]

In Outlook 2003 I sorted the contact list by lastname, firstname, via the
method talked about in this forum. When I view the contacts, the sort
order
is lastname, firstname.

However, when I select the "To:" button from within a new message, the
contact list is sorted by firstname, lastname. I restarted the computer
with
no change - it is sorted by firstname, lastname. How do I get the view
from
within this area to sort by lastname, firstname. Thank you

 

[Russ Valentine [MVP-Outlook]]

Not for your Contacts Folder, but certainly for the GAL.
Did you restart Outlook after making the changes?

--
Russ Valentine
[MVP-Outlook]

Russ, thank you for the response. The method you mentioned below is the
one
I used to sort the contacts. Could there be a setting on the Exchange
server
overriding the view on the client? Thank you

You only configured your Contacts Folder. You also need to configure the
Outlook Address Book.
Go to Tools > E-mail accounts > View or change existing directories or
address books > Outlook Address Book > Change. > Set your sort order
there

--
Russ Valentine
[MVP-Outlook]

In Outlook 2003 I sorted the contact list by lastname, firstname, via
the
method talked about in this forum. When I view the contacts, the sort
order
is lastname, firstname.

However, when I select the "To:" button from within a new message, the
contact list is sorted by firstname, lastname. I restarted the
computer
with
no change - it is sorted by firstname, lastname. How do I get the view
from
within this area to sort by lastname, firstname. Thank you

 

[Harry]

Yes, I restarted Outlook and also restarted the computer (with no luck). I
don't know what else to do for this issue and I am willing to try any other
suggestions.

Thank you again
Harry

Not for your Contacts Folder, but certainly for the GAL.
Did you restart Outlook after making the changes?

--
Russ Valentine
[MVP-Outlook]

Russ, thank you for the response. The method you mentioned below is the
one
I used to sort the contacts. Could there be a setting on the Exchange
server
overriding the view on the client? Thank you

You only configured your Contacts Folder. You also need to configure the
Outlook Address Book.
Go to Tools > E-mail accounts > View or change existing directories or
address books > Outlook Address Book > Change. > Set your sort order
there

--
Russ Valentine
[MVP-Outlook]
In Outlook 2003 I sorted the contact list by lastname, firstname, via
the
method talked about in this forum. When I view the contacts, the sort
order
is lastname, firstname.

However, when I select the "To:" button from within a new message, the
contact list is sorted by firstname, lastname. I restarted the
computer
with
no change - it is sorted by firstname, lastname. How do I get the view
from
within this area to sort by lastname, firstname. Thank you

 

[Russ Valentine [MVP-Outlook]]

You're the only one I've seen for whom it doesn't work.
Check your steps. What exactly did you do? How did you set the sort order of
the Contacts Folder? What sort order did you select for the Outlook Address
Book?
--
Russ Valentine
[MVP-Outlook]

Yes, I restarted Outlook and also restarted the computer (with no luck).
I
don't know what else to do for this issue and I am willing to try any
other
suggestions.

Thank you again
Harry

Not for your Contacts Folder, but certainly for the GAL.
Did you restart Outlook after making the changes?

--
Russ Valentine
[MVP-Outlook]

Russ, thank you for the response. The method you mentioned below is
the
one
I used to sort the contacts. Could there be a setting on the Exchange
server
overriding the view on the client? Thank you

:

You only configured your Contacts Folder. You also need to configure
the
Outlook Address Book.
Go to Tools > E-mail accounts > View or change existing directories or
address books > Outlook Address Book > Change. > Set your sort order
there

--
Russ Valentine
[MVP-Outlook]
In Outlook 2003 I sorted the contact list by lastname, firstname,
via
the
method talked about in this forum. When I view the contacts, the
sort
order
is lastname, firstname.

However, when I select the "To:" button from within a new message,
the
contact list is sorted by firstname, lastname. I restarted the
computer
with
no change - it is sorted by firstname, lastname. How do I get the
view
from
within this area to sort by lastname, firstname. Thank you

 

[Harry]

Russ, I checked the steps and it worked fine - not sure what I missed the
first time, but thank you again.

You're the only one I've seen for whom it doesn't work.
Check your steps. What exactly did you do? How did you set the sort order of
the Contacts Folder? What sort order did you select for the Outlook Address
Book?
--
Russ Valentine
[MVP-Outlook]

Yes, I restarted Outlook and also restarted the computer (with no luck).
I
don't know what else to do for this issue and I am willing to try any
other
suggestions.

Thank you again
Harry

Not for your Contacts Folder, but certainly for the GAL.
Did you restart Outlook after making the changes?

--
Russ Valentine
[MVP-Outlook]
Russ, thank you for the response. The method you mentioned below is
the
one
I used to sort the contacts. Could there be a setting on the Exchange
server
overriding the view on the client? Thank you

:

You only configured your Contacts Folder. You also need to configure
the
Outlook Address Book.
Go to Tools > E-mail accounts > View or change existing directories or
address books > Outlook Address Book > Change. > Set your sort order
there

--
Russ Valentine
[MVP-Outlook]
In Outlook 2003 I sorted the contact list by lastname, firstname,
via
the
method talked about in this forum. When I view the contacts, the
sort
order
is lastname, firstname.

However, when I select the "To:" button from within a new message,
the
contact list is sorted by firstname, lastname. I restarted the
computer
with
no change - it is sorted by firstname, lastname. How do I get the
view
from
within this area to sort by lastname, firstname. Thank you

 

[pjdawgs]

Harry I am having the same problem and did what Russ sugested. have you had
any luck yet???

PJ