Outlook 2003 adds squares to email replies

J

James Savory

Outlook 2003 being used as an email client for AOL's IMAP email service.
On some of the email replies sent from this client, squares are added to the
reply email when opened by the recipient (not seen before the email is sent).
Rest of Office is XP, so not using Word as email editor.
Same issue happens when using either HTML, Rich Text or Plain Text as the
email editor.
Encoding Options set as per below:
- Auto select encoding for outgoing messages is ticked
- Western European (ISO) is set for preffered encoding for outgoing messages

Example of an email with the squares:
From: Nigel [mailto:[email protected]]
Sent: 24 August 2005 19:05
To: 'James'
Subject: RE: YOUR EMAIL TO ME WITH 'SQUARES' >>>>>>>>FW: N >>> Jennifer :
Note Book : 22 AUG



Again a reply using Rich text - there are a lot of Squares in this one. . .
are they still there ???



________________________________________
From: James [mailto:[email protected]] 
Sent: 24 August 2005 19:00
To: 'Nigel'
Subject: YOUR EMAIL TO ME WITH 'SQUARES' >>>>>>>>FW: N >>> Jennifer : Note
Book : 22 AUG






________________________________________
From: Nigel [mailto:[email protected]] 
Sent: 23 August 2005 12:41
To: 'James'
Subject: RE: N >>> Jennifer : Note Book : 22 AUG




James,



Many thanks for the details below and
..................END...................................

What can i try next?

- James Savory -
 
M

Milly Staples [MVP - Outlook]

Have you sought advice from AOL??

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, James Savory asked:

| Outlook 2003 being used as an email client for AOL's IMAP email
| service.
| On some of the email replies sent from this client, squares are added
| to the reply email when opened by the recipient (not seen before the
| email is sent). Rest of Office is XP, so not using Word as email
| editor.
| Same issue happens when using either HTML, Rich Text or Plain Text as
| the email editor.
| Encoding Options set as per below:
| - Auto select encoding for outgoing messages is ticked
| - Western European (ISO) is set for preffered encoding for outgoing
| messages
|
| Example of an email with the squares:
| From: Nigel [mailto:[email protected]]
| Sent: 24 August 2005 19:05
| To: 'James'
| Subject: RE: YOUR EMAIL TO ME WITH 'SQUARES' >>>>>>>>FW: N >>>
| Jennifer : Note Book : 22 AUG
| 
|
| 
| Again a reply using Rich text - there are a lot of Squares in this
| one. . . are they still there ???
|
| 
| 
| ________________________________________
| From: James [mailto:[email protected]] 
| Sent: 24 August 2005 19:00
| To: 'Nigel'
| Subject: YOUR EMAIL TO ME WITH 'SQUARES' >>>>>>>>FW: N >>> Jennifer
| : Note Book : 22 AUG
| 
| 
|
|
| 
| 
| ________________________________________
| From: Nigel [mailto:[email protected]] 
| Sent: 23 August 2005 12:41
| To: 'James'
| Subject: RE: N >>> Jennifer : Note Book : 22 AUG
| 
| 
|
| 
| James,
| 
|
| 
| Many thanks for the details below and
| .................END...................................
|
| What can i try next?
|
| - James Savory -
 
J

James Savory

Thank you for quick response.

No - not contacted AOL yet - wanted to ensure it wasnt an Outlook setup
issue. Have scoured many newsgroups - both Outlook & AOL - but cannot find
anyone else who has experienced the same problem
 

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