Outlook 2003 and 2007 do not display all received e-mail messages

P

pcsuprt

For Outlook 2003 and 2007, the send/receive notification in the lower right
corner of the Outlook window displays how many total e-mails are being
downloaded. For one client using Outlook 2003 and another client using
Outlook 2007, not all the available e-mails are downloaded to Outlook. This
observation is confirmed two ways: 1) by using webmail, it is apparent that
some of the e-mails have not been downoaded; and 2) setting up the same
e-mail account in Outlook Express does result in all the e-mails being
downloaded to that program. It does not seem to be related to the presence
of attachments, as e-mails with attachments are often downloaded into
Outlook. Finally, the problem does tend to be sporadic, with the clients
reporting that sometimes they do, indeed, receive all the e-mail messages
that are indicated by the status display in the lower right corner.
 
D

DL

Is any AV scanning intergrated in Outlook, if so uninstall the AV, reboot,
then reinstall AV without outlook intergration.
If the polling interval is set for less than 10 mins, increase to 10
Retest
 

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