Outlook 2003 and 2007 problems

P

parkcity

My outlook 2003 was giving me problems - I was constantly getting an error
"data file folders not closed properly - then these files would be scanned,
then the program would open, and then it would automatically shut down again.
This has happend over and over. I did virus scan, etc. Still can't open
Outlook 2003.
I then decided to just go ahead and update to to Small business 2007, I
opted to update and not save 2003 programs (I know two outlook versions (2003
and 2007) cannot co-exist. Now when I go to open Outlook 07 - there is no
outlook program? Now I don't have outlook at all and all my contacts,
emails, data - I am unable to use? Any help would be appreciated. Thanks.
 
D

DL

Well firstly an upgrade rarely cures a problem, unless a specific version
bug

What do you mean no outlook program, does outlook 2007 open? presumably it
does but contains none of your old data?
That being the case you need to open up your old data file within outlook,
and set it as the default mail store.
 
P

parkcity

All the MS programs are showing under microsoft office programs EXCEPT
Outlook. This program seems to have disappeared? I downloaded MS small
business trial? I cannot find the outlook program?
 
D

DL

And a search for outlook.exe reveals what?

Your initial problem could have been caused by a corrupt pst, an antivirus
application that was intergrated into OL, an OL plugin or anything else that
was accessing the pst, eg Fax app, Desktop Search app
 
B

Brian Tillman

parkcity said:
All the MS programs are showing under microsoft office programs EXCEPT
Outlook. This program seems to have disappeared? I downloaded MS
small business trial? I cannot find the outlook program?

Outlook SHOULD be there with an icon that says "Not available". CLick the
icon and change it to "Run from my computer"
 

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