Outlook 2003 and Connector can't add/remove email accounts

L

Lau

OK, so I downloaded the connector for 2 reasons:-
1) to sync my outlook calendar with my windows live account
and
2) to access my hotmail.co.uk email from outlook

This part worked, but it duplicated my original hotmail.com account, and now
I can't remove the extra account, not can I access my pop emails from my isp
or another web-based email account

I've uninstalled and reinstalled both Office 2003 and the connector, but no
joy.

Help! Please!

Thanks in advance
 
D

Diane Poremsky [MVP]

How did you connect to your hotmail account before?

Close outlook. Go to Control panel, mail and make a new profile (you can
keep the old one for now). Add the POP account and then the connector
account and reopen Outlook using the new profile. Does it work correctly?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.
 
D

Diane Poremsky [MVP]

See http://www.slipstick.com/Tutorials/profile/profile.htm - add the pop3
account. Test it. Then go to tools, accounts in Outlook and add the live
acct.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


Reesie70 said:
I am having this same problem, however I am not sure what you mean about
making a new profile, adding the POP account and then the connector
account.
Could you please give a little more detailed instructions? Thanks so much
for your help.

Diane Poremsky said:
How did you connect to your hotmail account before?

Close outlook. Go to Control panel, mail and make a new profile (you can
keep the old one for now). Add the POP account and then the connector
account and reopen Outlook using the new profile. Does it work correctly?

--
Diane Poremsky [MVP - Outlook]
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)




You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.


Lau said:
OK, so I downloaded the connector for 2 reasons:-
1) to sync my outlook calendar with my windows live account
and
2) to access my hotmail.co.uk email from outlook

This part worked, but it duplicated my original hotmail.com account,
and
now
I can't remove the extra account, not can I access my pop emails from
my
isp
or another web-based email account

I've uninstalled and reinstalled both Office 2003 and the connector,
but
no
joy.

Help! Please!

Thanks in advance
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top