Outlook 2003 and Vista

[Steve]

New pc - Intel core 2 cpu 6700 dual core for 4GB RAM

running Vista Home Media Center 6.00.6000

I've moved Office 2003 from an XP system to the new pc.

I now want to export my Office 2003 pst to create a pst that is compatible
with Office 2000

Am unable to create new .pst file in the required format to export to using
File/New/Outlook Data File/Outlook97-200 Personal Folders File (.pst) ---
Microsoft office is has stopped working --- message comes up and Outlook
terminates and restarts.

Have also tried File / Export to a file / Personal Folder File (.pst) ---
as soon as I type in the new file name, I get a message --- The messaging
interface has returned an unknow error. If the problem persists, restart
Outlook. I tried 6 times and get the same message.

Any suggestions as to how to fix this problem would be appreciated.

Regards

 

[Russ Valentine [MVP-Outlook]]

Just another of the myriad reasons why exporting is never the correct way to
create a PST file. Follow these difficult steps to create a PST file:
File > New > Outlook Data File.
Select the correct file type.

 

[Steve]

Thanks Russ,

But as I indicated below....

Am unable to create new .pst file in the required format to export to
using
File/New/Outlook Data File/Outlook97-2000 Personal Folders File
(.pst) ---
Microsoft office has stopped working --- message comes up and Outlook
terminates and restarts.

So this isn't working either.....

Regards,
Steve

----------------------------------------------------------------------------------------

Just another of the myriad reasons why exporting is never the correct way to
create a PST file. Follow these difficult steps to create a PST file:
File > New > Outlook Data File.
Select the correct file type.
--
Russ Valentine
[MVP-Outlook]

New pc - Intel core 2 cpu 6700 dual core for 4GB RAM

running Vista Home Media Center 6.00.6000

I've moved Office 2003 from an XP system to the new pc.

I now want to export my Office 2003 pst to create a pst that is compatible
with Office 2000

Am unable to create new .pst file in the required format to export to
using
File/New/Outlook Data File/Outlook97-200 Personal Folders File
st) ---
Microsoft office is has stopped working --- message comes up and Outlook
terminates and restarts.

Have also tried File / Export to a file / Personal Folder File (.pst) ---
as soon as I type in the new file name, I get a message --- The messaging
interface has returned an unknow error. If the problem persists, restart
Outlook. I tried 6 times and get the same message.

Any suggestions as to how to fix this problem would be appreciated.

Regards

 

[Russ Valentine [MVP-Outlook]]

Then you most likely corrupted this profile by the export attempt. Close
Outlook. Repair this PST file. Then create a new profile from scratch and
connect it to this PST file.
Create the new PST file in the correct format and copy what you want into
it.
--
Russ Valentine
[MVP-Outlook]

Thanks Russ,

But as I indicated below....

Am unable to create new .pst file in the required format to export to
using
File/New/Outlook Data File/Outlook97-2000 Personal Folders File
(.pst) ---
Microsoft office has stopped working --- message comes up and Outlook
terminates and restarts.

So this isn't working either.....

Regards,
Steve

----------------------------------------------------------------------------------------

Just another of the myriad reasons why exporting is never the correct way
to
create a PST file. Follow these difficult steps to create a PST file:
File > New > Outlook Data File.
Select the correct file type.
--
Russ Valentine
[MVP-Outlook]

New pc - Intel core 2 cpu 6700 dual core for 4GB RAM

running Vista Home Media Center 6.00.6000

I've moved Office 2003 from an XP system to the new pc.

I now want to export my Office 2003 pst to create a pst that is
compatible
with Office 2000

Am unable to create new .pst file in the required format to export to
using
File/New/Outlook Data File/Outlook97-200 Personal Folders File
st) ---
Microsoft office is has stopped working --- message comes up and
Outlook
terminates and restarts.

Have also tried File / Export to a file / Personal Folder File
.pst) ---
as soon as I type in the new file name, I get a message --- The
messaging
interface has returned an unknow error. If the problem persists,
restart
Outlook. I tried 6 times and get the same message.

Any suggestions as to how to fix this problem would be appreciated.

Regards

 

[Steve]

Thanks Russ,

Have closed outlook,
run the SCANPST.exe - there were problems with it and they were corrected,
created a new outlook profile
deleted the old one
File > New > Outlook Data File > Outlook97-2000 Personal Folders File (.pst)
entered the filename and clicked ok
the following message came up
Microsoft office has stopped working
then Outlook shutdown and automatically restarted

So, it's still not working :-(

Steve

Then you most likely corrupted this profile by the export attempt. Close
Outlook. Repair this PST file. Then create a new profile from scratch and
connect it to this PST file.
Create the new PST file in the correct format and copy what you want into
it.
--
Russ Valentine
[MVP-Outlook]

Thanks Russ,

But as I indicated below....

Am unable to create new .pst file in the required format to export to
using
File/New/Outlook Data File/Outlook97-2000 Personal Folders File
(.pst) ---
Microsoft office has stopped working --- message comes up and Outlook
terminates and restarts.

So this isn't working either.....

Regards,
Steve

----------------------------------------------------------------------------------------

Just another of the myriad reasons why exporting is never the correct way
to
create a PST file. Follow these difficult steps to create a PST file:
File > New > Outlook Data File.
Select the correct file type.
--
Russ Valentine
[MVP-Outlook]
New pc - Intel core 2 cpu 6700 dual core for 4GB RAM

running Vista Home Media Center 6.00.6000

I've moved Office 2003 from an XP system to the new pc.

I now want to export my Office 2003 pst to create a pst that is
compatible
with Office 2000

Am unable to create new .pst file in the required format to export to
using
File/New/Outlook Data File/Outlook97-200 Personal Folders File
st) ---
Microsoft office is has stopped working --- message comes up and
Outlook
terminates and restarts.

Have also tried File / Export to a file / Personal Folder File
.pst) ---
as soon as I type in the new file name, I get a message --- The
messaging
interface has returned an unknow error. If the problem persists,
restart
Outlook. I tried 6 times and get the same message.

Any suggestions as to how to fix this problem would be appreciated.

Regards

 

[Russ Valentine [MVP-Outlook]]

Did you give the profile a new, unique name and outfit it with the correct
transport(s)?
Did you rerun Inbox Repair until no errors were returned?
Do you have a backup of this PST file?
--
Russ Valentine
[MVP-Outlook]

Thanks Russ,

Have closed outlook,
run the SCANPST.exe - there were problems with it and they were corrected,
created a new outlook profile
deleted the old one
File > New > Outlook Data File > Outlook97-2000 Personal Folders File
(.pst)
entered the filename and clicked ok
the following message came up
Microsoft office has stopped working
then Outlook shutdown and automatically restarted

So, it's still not working :-(

Steve

Then you most likely corrupted this profile by the export attempt. Close
Outlook. Repair this PST file. Then create a new profile from scratch and
connect it to this PST file.
Create the new PST file in the correct format and copy what you want into
it.
--
Russ Valentine
[MVP-Outlook]

Thanks Russ,

But as I indicated below....

Am unable to create new .pst file in the required format to export to
using
File/New/Outlook Data File/Outlook97-2000 Personal Folders File
(.pst) ---
Microsoft office has stopped working --- message comes up and Outlook
terminates and restarts.

So this isn't working either.....

Regards,
Steve

----------------------------------------------------------------------------------------


:

Just another of the myriad reasons why exporting is never the correct
way
to
create a PST file. Follow these difficult steps to create a PST file:
File > New > Outlook Data File.
Select the correct file type.
--
Russ Valentine
[MVP-Outlook]
New pc - Intel core 2 cpu 6700 dual core for 4GB RAM

running Vista Home Media Center 6.00.6000

I've moved Office 2003 from an XP system to the new pc.

I now want to export my Office 2003 pst to create a pst that is
compatible
with Office 2000

Am unable to create new .pst file in the required format to export
to
using
File/New/Outlook Data File/Outlook97-200 Personal Folders File
st) ---
Microsoft office is has stopped working --- message comes up and
Outlook
terminates and restarts.

Have also tried File / Export to a file / Personal Folder File
.pst) ---
as soon as I type in the new file name, I get a message --- The
messaging
interface has returned an unknow error. If the problem persists,
restart
Outlook. I tried 6 times and get the same message.

Any suggestions as to how to fix this problem would be appreciated.

Regards

 

[Steve]

RE: > Did you give the profile a new, unique name and outfit it with the
correct

transport(s)?

Yes - gave it a unique name, but not sure what you mean by "outfit it with
the correct transport(s)"

Did you rerun Inbox Repair until no errors were returned? YES

Do you have a backup of this PST file?

Yes - but not a current one

Did you give the profile a new, unique name and outfit it with the correct
transport(s)?
Did you rerun Inbox Repair until no errors were returned?
Do you have a backup of this PST file?
--
Russ Valentine
[MVP-Outlook]

Thanks Russ,

Have closed outlook,
run the SCANPST.exe - there were problems with it and they were corrected,
created a new outlook profile
deleted the old one
File > New > Outlook Data File > Outlook97-2000 Personal Folders File
(.pst)
entered the filename and clicked ok
the following message came up
Microsoft office has stopped working
then Outlook shutdown and automatically restarted

So, it's still not working :-(

Steve

Then you most likely corrupted this profile by the export attempt. Close
Outlook. Repair this PST file. Then create a new profile from scratch and
connect it to this PST file.
Create the new PST file in the correct format and copy what you want into
it.
--
Russ Valentine
[MVP-Outlook]
Thanks Russ,

But as I indicated below....

Am unable to create new .pst file in the required format to export to
using
File/New/Outlook Data File/Outlook97-2000 Personal Folders File
(.pst) ---
Microsoft office has stopped working --- message comes up and Outlook
terminates and restarts.

So this isn't working either.....

Regards,
Steve

----------------------------------------------------------------------------------------


:

Just another of the myriad reasons why exporting is never the correct
way
to
create a PST file. Follow these difficult steps to create a PST file:
File > New > Outlook Data File.
Select the correct file type.
--
Russ Valentine
[MVP-Outlook]
New pc - Intel core 2 cpu 6700 dual core for 4GB RAM

running Vista Home Media Center 6.00.6000

I've moved Office 2003 from an XP system to the new pc.

I now want to export my Office 2003 pst to create a pst that is
compatible
with Office 2000

Am unable to create new .pst file in the required format to export
to
using
File/New/Outlook Data File/Outlook97-200 Personal Folders File
st) ---
Microsoft office is has stopped working --- message comes up and
Outlook
terminates and restarts.

Have also tried File / Export to a file / Personal Folder File
.pst) ---
as soon as I type in the new file name, I get a message --- The
messaging
interface has returned an unknow error. If the problem persists,
restart
Outlook. I tried 6 times and get the same message.

Any suggestions as to how to fix this problem would be appreciated.

Regards

 

[Russ Valentine [MVP-Outlook]]

I was asking if you configured your mail accounts fully in this new profile.
Data transfer may rely on those transports so it would be important to have
a fully functional profile.
I've seen exporting corrupt a lot of profiles, but I've never seen a new
profile not solve the issue. I suspect there is more in play here. Unless
you have other information to impart about the steps to repro, I'd suggest a
quick search for that error message in the KB so you can see the many other
issues you should look at.
--
Russ Valentine
[MVP-Outlook]

RE: > Did you give the profile a new, unique name and outfit it with the
correct

transport(s)?

Yes - gave it a unique name, but not sure what you mean by "outfit it with
the correct transport(s)"

Did you rerun Inbox Repair until no errors were returned? YES

Do you have a backup of this PST file?

Yes - but not a current one

Did you give the profile a new, unique name and outfit it with the
correct
transport(s)?
Did you rerun Inbox Repair until no errors were returned?
Do you have a backup of this PST file?
--
Russ Valentine
[MVP-Outlook]

Thanks Russ,

Have closed outlook,
run the SCANPST.exe - there were problems with it and they were
corrected,
created a new outlook profile
deleted the old one
File > New > Outlook Data File > Outlook97-2000 Personal Folders File
(.pst)
entered the filename and clicked ok
the following message came up
Microsoft office has stopped working
then Outlook shutdown and automatically restarted

So, it's still not working :-(

Steve





:

Then you most likely corrupted this profile by the export attempt.
Close
Outlook. Repair this PST file. Then create a new profile from scratch
and
connect it to this PST file.
Create the new PST file in the correct format and copy what you want
into
it.
--
Russ Valentine
[MVP-Outlook]
Thanks Russ,

But as I indicated below....

Am unable to create new .pst file in the required format to export
to
using
File/New/Outlook Data File/Outlook97-2000 Personal Folders File
(.pst) ---
Microsoft office has stopped working --- message comes up and
Outlook
terminates and restarts.

So this isn't working either.....

Regards,
Steve

----------------------------------------------------------------------------------------


:

Just another of the myriad reasons why exporting is never the
correct
way
to
create a PST file. Follow these difficult steps to create a PST
file:
File > New > Outlook Data File.
Select the correct file type.
--
Russ Valentine
[MVP-Outlook]
New pc - Intel core 2 cpu 6700 dual core for 4GB RAM

running Vista Home Media Center 6.00.6000

I've moved Office 2003 from an XP system to the new pc.

I now want to export my Office 2003 pst to create a pst that is
compatible
with Office 2000

Am unable to create new .pst file in the required format to
export
to
using
File/New/Outlook Data File/Outlook97-200 Personal Folders File
st) ---
Microsoft office is has stopped working --- message comes up and
Outlook
terminates and restarts.

Have also tried File / Export to a file / Personal Folder File
.pst) ---
as soon as I type in the new file name, I get a message --- The
messaging
interface has returned an unknow error. If the problem persists,
restart
Outlook. I tried 6 times and get the same message.

Any suggestions as to how to fix this problem would be
appreciated.

Regards