Outlook 2003 Appcrash

[Ryan ''RE'' Edwards]

Hello,

I get the following Appcrash details while using Outlook 2003:
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 11.0.8118.0
Application Timestamp: 456628bf
Fault Module Name: StackHash_f6e3
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: 80000004
Exception Offset: 00bcfae6
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: f6e3
Additional Information 2: 875712cdff0ff51fe8d8ac85359118a5
Additional Information 3: ad41
Additional Information 4: 27e48638eb4955c9046be0d20a425ce6

I am using Windows Vista and am current with all updates as of 4/28/2007.
This started after i installed the recommended updates KB932818, KB931099,
and KB905866.

Can you assist.

Thanks

RE

 

[Donald]

I am having this same problem. I have installed all windows updates.

I am running Outlook 2003 on Vista Home Premium. HP Pavillion a1712n.

When Outlook crashes a dialog box comes up stating
Microsoft Office Outlook has stopped working
Windows can check online for a soultion

When I click on check online for a solution and close program" I get another
dialog "Problem Reports and Solutions" which has a link "Get the update from
the Office Update website" but because I'm running Vista the Office Online
update site does not allow office updates independently. I need to run
Vista's Update service.
Vista's update service says. "Windows is up to date"

So either the diagnosis is wrong and there is no update or the Office update
site is brain dead and blocking Office updates in favor of the Vista. Really
dumb in my opinion.

If someone from microsoft is monitoring this, please respond.

 

[Donald]

update: I was able to get into Outlook by clicking on file-workoffline. I
turned off automatic send receive of emails and Outlook stays up. The
appcrash occurs when we check email.

The profile checks three different pop3 email accounts. When one of them is
off Outlook is fine. When one is on Outlook crashes.

We exported the all data to a PST and loaded it onto a Windows XP/Office
2003 machine and he same crash is occurring.

It appears there is something in the data that is causing the crash when
Outlook does a send receive with the one POP3 account.