Outlook 2003 archive files losing emails

[Duncan]

I have two users that have been archiving to reduce their Exchange enabled
mailbox size. One has a 555000 kb folder size and the other has a 1850000 kb
folder size. Both are losing emails from various folders in the archive. I
have checked the posts here, and they are using the new version of file
format, i.e. the Unicode version.

Per KB832925 I checked for the Registry Entries that govern MaxFileSize in
the noted reg path
HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\11.0\Outlook\PST but
after \policies\Microsoft the \Office\11.0\Outlook\PST path doesn't exist.

Any ideas about how to continue to troubleshoot this issue?

Many thanks,
Duncan Pope

 

[Sue Mosher [MVP-Outlook]]

Do they have their archive folders also set up for AutoArchive? Not a good idea.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Duncan]

Hmm. Ok, so if I understand correctly, the Auto-Archive setting is universal
for all folders in Outlook. I have shut Auto-Archive off on the affected
users. I hope that this will solve the problem.

How may I automate archiving for everything except the Archive folders?

Thanks for your help! It is really appreciated.

Duncan

 

[Sue Mosher [MVP-Outlook]]

There's no automation involved. Each folder can have its own autoarchive settings.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers