Outlook 2003 attachment missing

[Macrules]

Hi
I have a very strange problem, using outlook 2003 for poping email from
my mailserver. this works fine.
However when certain people mail me attachments, not EXE or COM files, but
normal .rar, .zip or even .xls files the attachement does not show.

example, a friend sent me a rather large xls file, 20MB, and i can see that
Outlook downloads it in the progress bar, and when i receive the mail, it has
the paperclip
but there is no attachement in the mail. and the mail size,once downloaded
is only like 100k. i can receive these types of attachments from some users,
but most users can not send me attachements (irrespective of size, i think)

I have tried adding .xls and others to the registry to allow them (even
though i think they are already allowed) but to no avail

I believe it to be a security setting somewhere but havent found anything.

I have tried reinstalling office, no luck

Running xp pro sp3 and office 2003 sp3

Please help

the OutlookSecureTempFolder

 

[Roady [MVP]]

Are you using a virus scanner that integrates with Outlook?
Disable/uninstall this integration and try again.
See http://www.msoutlook.info/question/20

It is quite likely that the integrated scanner corrupts the
message/attachment.

I have tried adding .xls and others to the registry to allow them

Adding non-blocked attachments to the registry key will only increase the
security level to a point that you are prompted to save before opening
instead of being able to directly open them.



-----

 

[Macrules]

Sorry
forgot to mention that.

I have symantec Antivirus (corporate edition) v 10.1.5.5000
and tried with it de-installed bu that didnt help, there are no other
virus prvention softw on the machine nor are there any add-ins
in outlook,
I am soooo puzzled by this

 

[Diane Poremsky [MVP]]

what happened when you tried to uninstall it?

Do you see the attachments if you hit Forward?

--
Diane Poremsky [MVP - Outlook]



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