Outlook 2003 BCM SP4 update

S

Stephen

Trying to install the BCM SP4 update for Outlook 2003. Near the end of the
install, this message pops up:

"Setup failed to install Microsoft Office 2003 with Business Contact Manager
SP4. See [pathname on my computer] for more detail."

The log file it gives in the pathname does not exist in the folder that it
references nor anywhere else on my computer.

I run Vista Ultimate. I have also installed the latest Windows updates.

Any ideas?
 
L

Luther

Trying to install the BCM SP4 update for Outlook 2003.  Near the end of the
install, this message pops up:

"Setup failed to install Microsoft Office 2003 with Business Contact Manager
SP4.  See [pathname on my computer] for more detail."

The log file it gives in the pathname does not exist in the folder that it
references nor anywhere else on my computer.

I run Vista Ultimate.  I have also installed the latest Windows updates.

Any ideas?

Did Sql Server 2005 get installed? It'll be in Add\Remove Programs if
it did.
 
S

Stephen

Luther said:
Trying to install the BCM SP4 update for Outlook 2003. Near the end of the
install, this message pops up:

"Setup failed to install Microsoft Office 2003 with Business Contact Manager
SP4. See [pathname on my computer] for more detail."

The log file it gives in the pathname does not exist in the folder that it
references nor anywhere else on my computer.

I run Vista Ultimate. I have also installed the latest Windows updates.

Any ideas?

Did Sql Server 2005 get installed? It'll be in Add\Remove Programs if
it did.
Yes, it did get installed.
 
L

Luther

Luther said:
Trying to install the BCM SP4 update for Outlook 2003.  Near the endof the
install, this message pops up:
"Setup failed to install Microsoft Office 2003 with Business Contact Manager
SP4.  See [pathname on my computer] for more detail."
The log file it gives in the pathname does not exist in the folder that it
references nor anywhere else on my computer.
I run Vista Ultimate.  I have also installed the latest Windows updates.
Any ideas?
Did Sql Server 2005 get installed? It'll be in Add\Remove Programs if
it did.

Yes, it did get installed.- Hide quoted text -

- Show quoted text -

Try running setup again. The package that fails to install should
leave a log of the installation attempt in c:\users\<yourlogin>\AppData
\Local\Temp. That log ought to have a clue as to why the installation
failed.
 
S

Stephen

Luther said:
Luther said:
Trying to install the BCM SP4 update for Outlook 2003. Near the end of the
install, this message pops up:
"Setup failed to install Microsoft Office 2003 with Business Contact Manager
SP4. See [pathname on my computer] for more detail."
The log file it gives in the pathname does not exist in the folder that it
references nor anywhere else on my computer.
I run Vista Ultimate. I have also installed the latest Windows updates.
Any ideas?
Did Sql Server 2005 get installed? It'll be in Add\Remove Programs if
it did.

Yes, it did get installed.- Hide quoted text -

- Show quoted text -

Try running setup again. The package that fails to install should
leave a log of the installation attempt in c:\users\<yourlogin>\AppData
\Local\Temp. That log ought to have a clue as to why the installation
failed.

Thanks for continuing to help me, Luther. It's very much appreciated.

I ran setup again. Same thing except for the name of the log file is a
little different. this is about the 4th time i've run setup. Each time the
log file it references is different. it always begins with
mbssetuptmp***.log. there are several log files that begin with this name.
Just none that end with the last 4 letters/numbers that are in the error
message that pops up at then end of the install. I've even tried searching
the entire computer including system, hidden or indexed files.

Stephen
 
L

Luther

Luther said:
:
Trying to install the BCM SP4 update for Outlook 2003.  Near theend of the
install, this message pops up:
"Setup failed to install Microsoft Office 2003 with Business Contact Manager
SP4.  See [pathname on my computer] for more detail."
The log file it gives in the pathname does not exist in the folderthat it
references nor anywhere else on my computer.
I run Vista Ultimate.  I have also installed the latest Windows updates.
Any ideas?
Did Sql Server 2005 get installed? It'll be in Add\Remove Programs if
it did.
Yes, it did get installed.- Hide quoted text -
- Show quoted text -
Try running setup again. The package that fails to install should
leave a log of the installation attempt in c:\users\<yourlogin>\AppData
\Local\Temp. That log ought to have a clue as to why the installation
failed.

Thanks for continuing to help me, Luther.  It's very much appreciated.

I ran setup again.  Same thing except for the name of the log file is a
little different.  this is about the 4th time i've run setup.  Each time the
log file it references is different.  it always begins with
mbssetuptmp***.log.  there are several log files that begin with this name.  
Just none that end with the last 4 letters/numbers that are in the error
message that pops up at then end of the install.  I've even tried searching
the entire computer including system, hidden or indexed files.

Stephen- Hide quoted text -

- Show quoted text -

It's strange that it would have the wrong filename, as it's the
correct filename when I run into setup problems.

Do any of the log file's created date match the time when setup failed?
 
S

Stephen

Luther said:
Luther said:
:
Trying to install the BCM SP4 update for Outlook 2003. Near the end of the
install, this message pops up:
"Setup failed to install Microsoft Office 2003 with Business Contact Manager
SP4. See [pathname on my computer] for more detail."
The log file it gives in the pathname does not exist in the folder that it
references nor anywhere else on my computer.
I run Vista Ultimate. I have also installed the latest Windows updates.
Any ideas?
Did Sql Server 2005 get installed? It'll be in Add\Remove Programs if
it did.
Yes, it did get installed.- Hide quoted text -
- Show quoted text -
Try running setup again. The package that fails to install should
leave a log of the installation attempt in c:\users\<yourlogin>\AppData
\Local\Temp. That log ought to have a clue as to why the installation
failed.

Thanks for continuing to help me, Luther. It's very much appreciated.

I ran setup again. Same thing except for the name of the log file is a
little different. this is about the 4th time i've run setup. Each time the
log file it references is different. it always begins with
mbssetuptmp***.log. there are several log files that begin with this name.
Just none that end with the last 4 letters/numbers that are in the error
message that pops up at then end of the install. I've even tried searching
the entire computer including system, hidden or indexed files.

Stephen- Hide quoted text -

- Show quoted text -

It's strange that it would have the wrong filename, as it's the
correct filename when I run into setup problems.

Do any of the log file's created date match the time when setup failed?

Yes, there are 6 of them. All 5/8/08 at around 9:30pm. Which is the same
time I installed Microsoft Accounting 2008 (free version). But I did have
this problem both before and after that install. Thanks.
 
R

Randall

Stephen said:
Trying to install the BCM SP4 update for Outlook 2003. Near the end of the
install, this message pops up:

"Setup failed to install Microsoft Office 2003 with Business Contact Manager
SP4. See [pathname on my computer] for more detail."

The log file it gives in the pathname does not exist in the folder that it
references nor anywhere else on my computer.

I run Vista Ultimate. I have also installed the latest Windows updates.

Any ideas?
 

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