Outlook 2003 Calendars not up-to-date

[John Smith]

Hi there,

We are running an Exchange 2003 SP1 environment with Outlook 2003 SP1. Both
servers and clients are patched up-to-date via WUS & MSBA.

Issue:
We have a problem where if John creates a new appointment and wants to
invite Sally, John clicks on the schedule tab within the meeting creation to
see when sally is available.

John finds a spare time slot and creates a meeting for the time, inviting
Sally to attend.

The problem is, the availability John sees for Sally is not accurate at all.
That is, Sally's meetings for the day are not reflected in the Schedule tab
correctly.

Hence Sally gets rather mad at John for double booking her appointments!!

Any suggestions?

cheers

 

[Milly Staples [MVP - Outlook]]

HAve you tried running the /cleanfreebusy switch on Sally's computer?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, John Smith asked:

| Hi there,
|
| We are running an Exchange 2003 SP1 environment with Outlook 2003
| SP1. Both servers and clients are patched up-to-date via WUS & MSBA.
|
| Issue:
| We have a problem where if John creates a new appointment and wants to
| invite Sally, John clicks on the schedule tab within the meeting
| creation to see when sally is available.
|
| John finds a spare time slot and creates a meeting for the time,
| inviting Sally to attend.
|
| The problem is, the availability John sees for Sally is not accurate
| at all. That is, Sally's meetings for the day are not reflected in
| the Schedule tab correctly.
|
| Hence Sally gets rather mad at John for double booking her
| appointments!!
|
| Any suggestions?
|
| cheers

 

[John Smith]

I tried the /cleanfreebusy, and it has sorted the problem out for me, but
not for Sally.

I guess the difference between myself & Sally, is that I am a Domain/Schema
admin etc, and she is not. The default permissions for Johns calendar are
Reviewer, so i don not think it is a permissions/access control issue.



Any other suggestions?



thanks

"Milly Staples [MVP - Outlook]"