E
Eric
My Outlook 2003 internal desktop clients are not receiving email. We have an
SBS 2003 R2 Server running Exchange 2003 with all latest updates/hotfixes,
etc. and we have direct dns email delivery to our network via bonded T1s.
All of these users also have a Blackberry device and I have a Blackberry
Enterprise Server on this box. All Blackberry devices can send/receive email
and our Terminal Server Outlook 2003 clients can send/receive email.
The desktop clients show as connnected, no errors and when send/receive is
clicked, no errors but nothing appears. I know the BB clients are getting
email because I can see the BB server status and the messages sent. They
also appear on the BB and can be replied to, so this leads me to believe that
the Exchange server is working fine. The internal Outlook clients can SEND
email just fine. It's the inbound mail (internal or external) that isn't
appearing in their inboxes within Outlook 2003 and doesn't show in any spam
folder or filtered folder.
What could prevent only the internal desktop clients from receiving email?
All other network connectivity is fine and fast on our gigabit network. This
seems to be an Outlook problem since the terminal server clients and
blackberry devices can all send/receive email almost instantaneously. What
are the first things I should look for to resolve this issue?
Thanks,
Eric
SBS 2003 R2 Server running Exchange 2003 with all latest updates/hotfixes,
etc. and we have direct dns email delivery to our network via bonded T1s.
All of these users also have a Blackberry device and I have a Blackberry
Enterprise Server on this box. All Blackberry devices can send/receive email
and our Terminal Server Outlook 2003 clients can send/receive email.
The desktop clients show as connnected, no errors and when send/receive is
clicked, no errors but nothing appears. I know the BB clients are getting
email because I can see the BB server status and the messages sent. They
also appear on the BB and can be replied to, so this leads me to believe that
the Exchange server is working fine. The internal Outlook clients can SEND
email just fine. It's the inbound mail (internal or external) that isn't
appearing in their inboxes within Outlook 2003 and doesn't show in any spam
folder or filtered folder.
What could prevent only the internal desktop clients from receiving email?
All other network connectivity is fine and fast on our gigabit network. This
seems to be an Outlook problem since the terminal server clients and
blackberry devices can all send/receive email almost instantaneously. What
are the first things I should look for to resolve this issue?
Thanks,
Eric