Outlook 2003 changes "YOUR NAME" when sending mail ... ë becomes e

['t Surferke]

In Outlook 2003 account settings there is a field "Your Name", normally this is the name that will
be displayed as Sender.

If I use a name with ë, ï, ... it will be accepted but the person who's receiving the mail wil see
these letters as e, i, ... in the Senders name ...

Example :
Coïlle will be displayed as Coille ï => i
Joëlle will be displayed as Joelle ë => e

If the mail is sent via Outlook Express, 2000, 2002, ... this problem does not exist, only with
Outlook 2003 as senders mail program.

Someone an idea ?

Thanks in advance.

 

[Mary]

The receiver does not have the capability to see the foreign accents. Not
your fault.

 

['t Surferke]

The receiver does not have the capability to see the foreign accents. Not
your fault.

Sorry but it's not correct ...

I did a test with several systems, also receiving the mails on my own PC ...
If I send the mail with my Outlook 2003 the problem exist
If I send the mail with my Outlook Express the problem does not exist
If I send the mail with my Outlook 2002 the problem does not exist

And the same tests on other computers are givving the same results ...

:-(

 

[Milly Staples [MVP - Outlook]]

What message encoding are you using?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, 't Surferke asked:

| In Outlook 2003 account settings there is a field "Your Name",
| normally this is the name that will be displayed as Sender.
|
| If I use a name with ë, ï, ... it will be accepted but the person
| who's receiving the mail wil see these letters as e, i, ... in the
| Senders name ...
|
| Example :
| Coïlle will be displayed as Coille ï => i
| Joëlle will be displayed as Joelle ë => e
|
| If the mail is sent via Outlook Express, 2000, 2002, ... this problem
| does not exist, only with Outlook 2003 as senders mail program.
|
| Someone an idea ?
|
| Thanks in advance.

 

['t Surferke]

What message encoding are you using?

OK, this was a very good idea from you to ask this ... ;-)

It was set to automatic !

I disabled automatic settings and selected Western ISO, now it's OK.

Thanks

 

['t Surferke]

I disabled automatic settings and selected Western ISO, now it's OK.

Euh ... Western European ISO to be correct ..