Outlook 2003 Closing Constantly

[David De Trolio]

We recently upgraded at my office to Microsoft Office 2003 Professional
Enterprise Edition from Office XP Standard Edition. On my desktop, a Compaq
Evo running Windows XP Professional SP2, ever since I upgraded Outlook will
lock up; tell me it needs to close and restart after sending an error
report.

This can occur no matter where I am in Outlook, be it typing a message,
opening a folder, or just moving from the Inbox to Sent Items.

I tried Detect and Repair but this did not help.

Any thoughts, ideas and of course a fix?

Thanks...Dave

 

[Milly Staples [MVP - Outlook]]

Try creating a new mail profile here: Control Panel->Mail Icon->Show
Profiles->New. Do not copy the old one.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, David De Trolio asked:

| We recently upgraded at my office to Microsoft Office 2003
| Professional Enterprise Edition from Office XP Standard Edition. On
| my desktop, a Compaq Evo running Windows XP Professional SP2, ever
| since I upgraded Outlook will lock up; tell me it needs to close and
| restart after sending an error report.
|
| This can occur no matter where I am in Outlook, be it typing a
| message, opening a folder, or just moving from the Inbox to Sent
| Items.
|
| I tried Detect and Repair but this did not help.
|
| Any thoughts, ideas and of course a fix?
|
| Thanks...Dave