Outlook 2003 contacts problem

M

Matt

For some reason, there are two Contacts folders when there only should be
one. Whenever I click in "To" as I'm creating a new mail message, I get an
error. Please look here to see the error:

http://www.flickr.com/photos/mcomp72/2988942502/sizes/o/

Here is a video of what I have to do in order to get the contact list to
show up:


As you will see, when I click on "To", I get the error, so then I have to go
up to "Show Names From The" drop down menu, and Contacts is listed twice. I
have to select the other one. How do I get rid of the Contacts here that is
causing the problem?
 
R

Russ Valentine [MVP-Outlook]

Posted here very frequently. Just remove the invalid reference to a Contacts
Folder here:
Tools > E-mail accounts > View or change existing directories or address
books > Outlook Address Book > Change… >
 
M

Matt

Thank you! That fixed it!

Russ Valentine said:
Posted here very frequently. Just remove the invalid reference to a Contacts
Folder here:
Tools > E-mail accounts > View or change existing directories or address
books > Outlook Address Book > Change… >
--
Russ Valentine
[MVP-Outlook]
Matt said:
For some reason, there are two Contacts folders when there only should be
one. Whenever I click in "To" as I'm creating a new mail message, I get
an
error. Please look here to see the error:

http://www.flickr.com/photos/mcomp72/2988942502/sizes/o/

Here is a video of what I have to do in order to get the contact list to
show up:


As you will see, when I click on "To", I get the error, so then I have to
go
up to "Show Names From The" drop down menu, and Contacts is listed twice.
I
have to select the other one. How do I get rid of the Contacts here that
is
causing the problem?
 

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