Outlook 2003 crash on startup in WinXP

[Geoff]

I am running Outlook 2003 SP1 on WinXP SP2. It's running it at home (no
exchange server) using two user profiles - mine and my wife's. Her profile
works fine. In mine, Outlook has recently begun crashing immediately after I
open it.

I open Outlook, it begins to send/receive, gets 80-100% through the process,
then crashes with no warning. It won't stay open for more than 20 seconds.
When I reopen Outlook, it does exactly the same thing. I can delete messages
from my inbox and change settings in those 20 seconds, but when I reopen
Outlook after the crash, it doesn't "remember" anything. I have reinstalled,
defragmented, cleaned up the registry, etc.

Please help - I want to use Outlook! Thanks. Let me know if you need more
details.

 

[Milly Staples [MVP - Outlook]]

Create a new mail profile for yourself - it sounds like yours is corrupt.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.


After furious head-scratching, Geoff asked this group:

| I am running Outlook 2003 SP1 on WinXP SP2. It's running it at home
| (no exchange server) using two user profiles - mine and my wife's.
| Her profile works fine. In mine, Outlook has recently begun crashing
| immediately after I open it.
|
| I open Outlook, it begins to send/receive, gets 80-100% through the
| process, then crashes with no warning. It won't stay open for more
| than 20 seconds. When I reopen Outlook, it does exactly the same
| thing. I can delete messages from my inbox and change settings in
| those 20 seconds, but when I reopen Outlook after the crash, it
| doesn't "remember" anything. I have reinstalled, defragmented,
| cleaned up the registry, etc.
|
| Please help - I want to use Outlook! Thanks. Let me know if you
| need more details.C

 

[Fadi]

We do not have multiple profiles and are experiencing the same exact problem.

 

[Roady [MVP]]

Having multiple doesn't play a part in this issue. The fact that one profile
is corrupted is. If you experiencing the same you should also recreate your
mail profile in Control Panel-> Mail-> button Show Profiles...

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----

We do not have multiple profiles and are experiencing the same exact
problem.

Create a new mail profile for yourself - it sounds like yours is corrupt.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.


After furious head-scratching, Geoff asked this group:

| I am running Outlook 2003 SP1 on WinXP SP2. It's running it at home
| (no exchange server) using two user profiles - mine and my wife's.
| Her profile works fine. In mine, Outlook has recently begun crashing
| immediately after I open it.
|
| I open Outlook, it begins to send/receive, gets 80-100% through the
| process, then crashes with no warning. It won't stay open for more
| than 20 seconds. When I reopen Outlook, it does exactly the same
| thing. I can delete messages from my inbox and change settings in
| those 20 seconds, but when I reopen Outlook after the crash, it
| doesn't "remember" anything. I have reinstalled, defragmented,
| cleaned up the registry, etc.
|
| Please help - I want to use Outlook! Thanks. Let me know if you
| need more details.C