Outlook 2003 Crashes upon Attaching File

[Julie]

I am currently running Outlook 2003 on two Terminal Servers which are Server
2003 Standard. I have one user who consistently receives Outlook errors and
crashes upon attaching files to an email. The crashes only occur on one of
the terminal servers and not the other. I have tried recreating his Outlook
profile, deleting his outcmd.dat file.. all patches have been applied, but I
cannot seem to figure out what the problem is. We are running Exchange 2003
sp2 as well. The error message which is logged in the app log is the
following:

Faulting application outlook.exe, version 11.0.6565.0, stamp 42cacc7d,
faulting module ntdll.dll, version 5.2.3790.3959, stamp 45d70ad8, debug?0,
fault address 0x0001bd02

Thanks.

 

[yam]

This means you are using the cloudmark apam filter try this
1. Navigate to C:\Documents and Settings\{insert your username here}\Local
Settings\Application Data\Cloudmark\SpamNet\

2. Delete all of the files in this folder.

3. Restart your computer.