Outlook 2003 crashes with Lookout installed.

[Brugan]

Until recently I’ve been using Microsoft’s Lookout search for Outlook 2003
with good results. It indexes quickly and does a good job searching.

The caveat is “until recentlyâ€. Something has changed how Lookout
interacts with Outlook. When I open Outlook, it seems to load correctly
until the opening screen displays for 5 seconds or so. Then it simply
disappears. Vanishes. The Outlook icon in the taskbar remains until I mouse
over it, then disappears, too.

The Task Manager shows that outlook.exe isn’t running.

If I run the Detect and Repair program (from another Office 2003
app…remember I can’t open Outlook) I can open Outlook once. Then it reverts
to its bad behavior.

If I uninstall Lookout, all is well; Outlook runs correctly.

I’ve searched the M/S Knowledge Base for a solution, but my native language
is English, not Geek –even though I am A+ certified -- and I can’t find any
articles on this bug when I search the KB. I’m guessing there’s a conflict
when Lookout loads, but can’t get any farther than that.

I like the simplicity of Lookout and would like to keep using it, but…

Help!

Thanks,

Bruce Morgan

 

[Mary]

Since this is a totally unsupported addin from MS, I'd stay away from it
until the bugs are out. You've obviously found a really big one.