outlook 2003 crashing:

[rich]

Hello,
I provide desktop support at my business and I have a user who hsa the
following problem.

Outlook crashes and writes the following to the Application Event Log (these
are multiple log entries):

Faulting application outlook.exe, version 11.0.8118.0, stamp 456628bf,
faulting module outllib.dll, version 11.0.8118.0, stamp 4566283d, debug? 0,
fault address 0x0028d65d.

Faulting application outlook.exe, version 11.0.8118.0, stamp 456628bf,
faulting module outllib.dll, version 11.0.8118.0, stamp 4566283d, debug? 0,
fault address 0x001cf595.

Faulting application outlook.exe, version 11.0.8118.0, stamp 456628bf,
faulting module outllib.dll, version 11.0.8118.0, stamp 4566283d, debug? 0,
fault address 0x001db702.

Faulting application outlook.exe, version 11.0.8118.0, stamp 456628bf,
faulting module outllib.dll, version 11.0.8118.0, stamp 4566283d, debug? 0,
fault address 0x001cf595.

Faulting application outlook.exe, version 11.0.8118.0, stamp 456628bf,
faulting module outllib.dll, version 11.0.8118.0, stamp 4566283d, debug? 0,
fault address 0x001db702.

These crashes occur randomly. The user has identified two situations in
which the crash occurs:

1. Attempting to open another user's calendar.
2. Attemtping to Accept, or Tentatively accept a meeting request.

Can anyone help me figure out what is causing this and how to resolve it?

TIA,

Rich