Outlook 2003 data entry error solution for Contacts

[CBC]

I am using Outlook 2003 on a Windows XP (SP2) Media Center Edition computer
and when I try to enter data for a new contact in the new contacts window I
experience the following:
If I ONLY enter the contact's name and e-mail address and click on Save and
Close the entry is included in the contacts list as well as the address book.
However, if I try to enter ANY additional information like phone numbers,
addresses, etc. related to the new contact, and click on Save and Close, I
receive an error message that an unexpected error has occurred and the
Outlook will have to close.
1. I have run Detect and Repair from the MS Office CD.
2. I have reinstalled MS Office 2003 from the reinstall feature on the CD.
3. I have used the Scanpst.exe repair tool.

None of these solutions has had any effect in correcting the problem.

Any suggestions as to resolving this issue will be greatly appreciated.

 

[Russ Valentine [MVP-Outlook]]

What steps produced this problem?
Have you created a new profile?

 

[CBC]

The computer was infected with spyware and possibly a virus. I ran SpyBot,
AdAware, and AVG 8.0 to clean the computer.

I do not know what creating a new profile means so I don't know how to do
it. Could you give m some advice on this?
--
CBC

What steps produced this problem?
Have you created a new profile?
--
Russ Valentine
[MVP-Outlook]

I am using Outlook 2003 on a Windows XP (SP2) Media Center Edition computer
and when I try to enter data for a new contact in the new contacts window
I
experience the following:
If I ONLY enter the contact's name and e-mail address and click on Save
and
Close the entry is included in the contacts list as well as the address
book.
However, if I try to enter ANY additional information like phone numbers,
addresses, etc. related to the new contact, and click on Save and Close, I
receive an error message that an unexpected error has occurred and the
Outlook will have to close.
1. I have run Detect and Repair from the MS Office CD.
2. I have reinstalled MS Office 2003 from the reinstall feature on the CD.
3. I have used the Scanpst.exe repair tool.

None of these solutions has had any effect in correcting the problem.

Any suggestions as to resolving this issue will be greatly appreciated.

 

[Roady [MVP]]

See http://www.howto-outlook.com/faq/newprofile.htm



-----

The computer was infected with spyware and possibly a virus. I ran
SpyBot,
AdAware, and AVG 8.0 to clean the computer.

I do not know what creating a new profile means so I don't know how to do
it. Could you give m some advice on this?
--
CBC

What steps produced this problem?
Have you created a new profile?
--
Russ Valentine
[MVP-Outlook]

I am using Outlook 2003 on a Windows XP (SP2) Media Center Edition
computer
and when I try to enter data for a new contact in the new contacts
window
I
experience the following:
If I ONLY enter the contact's name and e-mail address and click on Save
and
Close the entry is included in the contacts list as well as the address
book.
However, if I try to enter ANY additional information like phone
numbers,
addresses, etc. related to the new contact, and click on Save and
Close, I
receive an error message that an unexpected error has occurred and the
Outlook will have to close.
1. I have run Detect and Repair from the MS Office CD.
2. I have reinstalled MS Office 2003 from the reinstall feature on the
CD.
3. I have used the Scanpst.exe repair tool.

None of these solutions has had any effect in correcting the problem.

Any suggestions as to resolving this issue will be greatly appreciated.