Outlook 2003 deletes answered messages

[Lisa M]

Out of the blue, Outlook has started deleting messages when I reply to them -
not when I read them, not when they arrive, but only when I reply and hit
send. Literally mid-session it started doing this, I didn't change a setting,
at least not intentionally. I can't find anything in the
customizations/options that would control this or even relate to it. I found
one thread from 2005 on this forum, regarding Outlook 2002, where the same
thing happened but his problem just as spontaneously fixed itself while he
was checking (not changing) settings. Not keen to rely on a spontaneous
self-correction, and in the meantime I'm afraid to answer email. Not so good
for productivity. Any thoughts?

 

[Lisa M]

Actually, answering my own question - as I kept trying to figure it out I
right-clicked on the column headings and noticed it was filtering by "type"
rather than "date" - have no idea where that came from, what 'type' refers to
or even that I could make that change there...oh well, mystery sorted, sort
of.

 

[Diane Poremsky [MVP]]

Are you sure they are being deleted and not just hidden by a view that hides
read messages?

--
Diane Poremsky [MVP - Outlook]



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