Outlook 2003 did not uninstall when 2007 was installed

[TRVS_2000]

Outlook 2003 was not removed when I installed 2007 and it will not uninstall
with the windows program uninstaller or the tool provided on the 2003
installation disks. It doesn't seem to be causing any problems but I would
still remove it if I could. Anyone have any suggestions? I haven't seen any
posts on here that address this issue.

 

[Roady [MVP]]

What happens when you try to remove it via the installer?
If the installer of Office 2003 got broken somehow, you can try to remove it
via the Windows Installer Cleanup Utility;
http://support.microsoft.com/kb/290301

 

[TRVS_2000]

A window pops up that says "The installation source for this product is not
available. Verify that the source exists and that you can access it." I've
tried the uninstall using the original 2003 disk and the windows uninstaller
and get the same statement.

 

[frankk]

Use tje cleanup utility mentioned earlier, only select Outlook2003 from the
options. This will remove the installer files for outlook2003, it will not
remove the product.

you can then reinstall outlook and then remove it, or just delete the
program files and shortcuts.

 

[TRVS_2000]

As I read the info on the "cleanup utility" it only removes installation
files and is usefull if an install went wrong and didn't complete. My 2003
version ran very well and had no problems, just didn't uninstall correctly
when 2007 was installed.

 

[DL]

Outlook 2007 will not install if an earlier version of Outlook is still
installed
Other than the entry in add/remove dialogue what makes you thing OL2003 is
still installed, checked the Office 11 Folder?

 

[TRVS_2000]

diagnostics on 2007 says "a conflicting version of Outlook is installed....."
and there is still the icon in the Program Files. 2007 seems to be working
just fine, just seems weird not to be able to remove 2003. It's about time
for a new laptop so I may just let things ride until then and try to fix it
when I migrate to the new laptop.

 

[frankk]

You are correct in the ONLY removes the installer files.
but that was your orig issue that outlook 2003 would not remove.
removing the installer files allows you to do a new clean install of outlook
2003, you then can run the add/remove program and remove it. Additionally
removing the installer files will allow you to install Outlook 2007

 

[TRVS_2000]

2007 is installed and running normally. I don't really want to reinstall
2003 (wouldn't I need to uninstall 2007 to do that?).