Outlook 2003 disconnects from pst files on network drive

[Aldrich]

Hi

We recently upgraded from Microsoft Outlook XP to Outlook 2003. Many users
store their pst files on a network share rather than on their local drives.
These pst files will have been created with Outlook XP or previous versions.
Several users are finding that Outlook 2003 occasionally loses connection
with their networked pst files, and receive an error message of the form:

"Unable to display the folder. Microsoft Outlook could not access the
specified folder location. The <path> could not be accessed."

The workaround is to close and restart Outlook, which is inconvenient.

Can anyone explain the cause and suggest a fix please?

Best regards

David

 

[Roady [MVP]]

That is why storing pst-files on a networkshare is unsupported by Microsoft.

It works for a lot of configurations though as long as the connection stays
allive. Even the slightest disruption will end up in a disconnected and
possible corrupted pst-file. I found that I losse a connection less often
when I connect by UNC instead of an absolute path.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

 

[Roady [MVP]]

Oops; that should be by UNC instead of a mapped network drive

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----

That is why storing pst-files on a networkshare is unsupported by
Microsoft.

It works for a lot of configurations though as long as the connection
stays allive. Even the slightest disruption will end up in a disconnected
and possible corrupted pst-file. I found that I losse a connection less
often when I connect by UNC instead of an absolute path.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----

Hi

We recently upgraded from Microsoft Outlook XP to Outlook 2003. Many
users
store their pst files on a network share rather than on their local
drives.
These pst files will have been created with Outlook XP or previous
versions.
Several users are finding that Outlook 2003 occasionally loses connection
with their networked pst files, and receive an error message of the form:

"Unable to display the folder. Microsoft Outlook could not access the
specified folder location. The <path> could not be accessed."

The workaround is to close and restart Outlook, which is inconvenient.

Can anyone explain the cause and suggest a fix please?

Best regards

David