Outlook 2003 EAS server-based Archive solution Questions

[Tom]

At work they installed EAS on selected PCs including, I believe, my PC. All
of my older email messages in the Inbox have a symbol that looks likke an
external drive, CD disk and an envelope. When I open these messages the
original attachment isn't there just the attachment titles. What do I need
to do to get to the attachments? On my PC I don't see the EAS Icon in the
System Tray. Does EAS need to be loaded on my PC before I can open EAS
archived attachments?

Thanks,

Tom

 

[Milly Staples [MVP - Outlook]]

What is EAS????

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.

After furious head scratching, Tom asked:

| At work they installed EAS on selected PCs including, I believe, my
| PC. All of my older email messages in the Inbox have a symbol that
| looks likke an external drive, CD disk and an envelope. When I open
| these messages the original attachment isn't there just the
| attachment titles. What do I need to do to get to the attachments?
| On my PC I don't see the EAS Icon in the System Tray. Does EAS need
| to be loaded on my PC before I can open EAS archived attachments?
|
| Thanks,
|
| Tom

 

[Diane Poremsky]

You need the program that removed the attachments installed so it can
retrieve the attachments when you need them - outlook does not know where to
look for them.