Outlook 2003 error message 8004210A

[Uk_Gremlin_Slayer]

Running fresh install of windows xp (sp2) pro with full installation of
office 2003 (sp2 installed).
Cannot get outlook to connect.
Using pop3 email account. All e-mail set up info is correct but using test
account settings. will connect to network but then says that test account
settings have been cancelled with both pop3 and smtp server status as
cancelled.
Send / Receive sends seems okay but stalls at 50% no matter how long the
server timeout setting and returns above error (8004210A) or an alternative
of 80040154- error not known on the recieve process.
Any ideas or must I move over to thunderbird or whatever for my emails.

 

[William Lefkovics [MVP]]

Most of the time, disabling Norton's Antivirus component for email resolves
this problem.
Leave the real time antivirus enabled, just disable the inbound/outbound
email checking.

By all means, switch to Thunderbird if it is the best email client for you.

 

[Nigec]

Hi William
I am having the same difficulty but removing all anti-virus does not make
any difference, the operation always times out reporting error 0*8004210A or
0*80040154. Anything else I can try?

 

[philip south africa]

hi all,

i am having the same, only i have un installed office 7 times and
re-installed various versions, 2003, xp, proffesional etc, removed norton
totaly, but still no joy, was working until monday night, now i realy am at a
loss, i need to fix this problem, as is also occuring on my directors pc

 

[philip south africa]

by the way i have also scanned with various spyware removers, and also
scanned with norton, virus defs up to date etc, nothing found

 

[Paul]

Outlook 2007 b2 with technical refresh.
Error message 8004210A for all POP3 accounts.
I have treid to repair function and gone through encrypted, unencrypted and
also tried LAN, IE internet connection without any luck.

What can be done next?