Outlook 2003 Error

[edgson2]

I just installed BCB and everytime I open Outlook I get the error message:
the add-in "c:\program~1\mcafee.com\vso\outscan.dll" could not be installed
or loaded. I tried running the detect & repair a few times to no avail. Any
suggestions would be greatly appreciated!!

 

[Brian Tillman]

I just installed BCB and everytime I open Outlook I get the error
message: the add-in "c:\program~1\mcafee.com\vso\outscan.dll" could
not be installed or loaded. I tried running the detect & repair a few
times to no avail. Any suggestions would be greatly appreciated!!

What's "BCB"?

WIth Outlook closed, delete the file
%UserProfile%\Local Settings\Application Data\Microsoft\Outlook\extend.dat
and try again.

 

[edgson2]

Business Contact Manager...sorry my 20month old was trying to get at the
keyboard

 

[edgson2]

I'm sorry. How do I find that file? I definately fall short of being a
computer genius

 

[Brian Tillman]

I'm sorry. How do I find that file? I definately fall short of being a
computer genius

Open Windows Explorer, and in the Address bar, enter
%UserProfile%\Local Settings\Application Data\Microsoft\Outlook. Click Go.

 

[edgson2]

Got it!!! Thanks Brian
--
Jenn

Open Windows Explorer, and in the Address bar, enter
%UserProfile%\Local Settings\Application Data\Microsoft\Outlook. Click Go.