Outlook 2003 Failure - Unable to Resolve ...

C

Cameron Young

Hi All,

Finding the following issue when I attempt to startMS Outlook 2003 Pro SP3
(running on Vista Business SP1).
It seems to lock up and I see a dialog box indicating that Outlook is not
working and is being closed.

Two(2) events are recorded in the Application Event log (they are..)
Log Name: Application
Source: Application Error
Date: 9/02/2009 10:33:36 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: ITNU-CY
Description:
Faulting application OUTLOOK.EXE, version 11.0.8217.0, time stamp
0x480f95d9, faulting module ntdll.dll, version 6.0.6001.18000, time stamp
0x4791a7a6, exception code 0xc0000005, fault offset 0x0003f8dc, process id
0x1750, application start time 0x01c98a4dec7c75d7.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-02-09T00:33:36.000Z" />
<EventRecordID>8072</EventRecordID>
<Channel>Application</Channel>
<Computer>ITNU-CY</Computer>
<Security />
</System>
<EventData>
<Data>OUTLOOK.EXE</Data>
<Data>11.0.8217.0</Data>
<Data>480f95d9</Data>
<Data>ntdll.dll</Data>
<Data>6.0.6001.18000</Data>
<Data>4791a7a6</Data>
<Data>c0000005</Data>
<Data>0003f8dc</Data>
<Data>1750</Data>
<Data>01c98a4dec7c75d7</Data>
</EventData>
</Event>

....... and ......

Log Name: Application
Source: Windows Error Reporting
Date: 9/02/2009 10:34:16 AM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: ITNU-CY
Description:
Fault bucket 837753279, type 1
Event Name: APPCRASH
Response: None
Cab Id: 0

Problem signature:
P1: OUTLOOK.EXE
P2: 11.0.8217.0
P3: 480f95d9
P4: ntdll.dll
P5: 6.0.6001.18000
P6: 4791a7a6
P7: c0000005
P8: 0003f8dc
P9:
P10:

Attached files:
C:\Users\cyoung\AppData\Local\Temp\WERFD04.tmp.version.txt

These files may be available here
C:\Users\cyoung\AppData\Local\Microsoft\Windows\WER\ReportArchive\Report0ba199de
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-02-09T00:34:16.000Z" />
<EventRecordID>8073</EventRecordID>
<Channel>Application</Channel>
<Computer>ITNU-CY</Computer>
<Security />
</System>
<EventData>
<Data>837753279</Data>
<Data>1</Data>
<Data>APPCRASH</Data>
<Data>None</Data>
<Data>0</Data>
<Data>OUTLOOK.EXE</Data>
<Data>11.0.8217.0</Data>
<Data>480f95d9</Data>
<Data>ntdll.dll</Data>
<Data>6.0.6001.18000</Data>
<Data>4791a7a6</Data>
<Data>c0000005</Data>
<Data>0003f8dc</Data>
<Data>
</Data>
<Data>
</Data>
<Data>
C:\Users\cyoung\AppData\Local\Temp\WERFD04.tmp.version.txt</Data>

<Data>C:\Users\cyoung\AppData\Local\Microsoft\Windows\WER\ReportArchive\Report0ba199de</Data>
</EventData>
</Event>

I've performed a SCANPST against my pst file but still the Applicaion crashes.

Any suggestions / solutions appreciated - this is killing me.

Thanks in advance.

- - - - - - - - - - - - - - - - - - -
Cheers,
Cameron
 
M

milu.bellydance

Hi All,

Finding the following issue when I attempt to startMS Outlook 2003 Pro SP3
(running on Vista Business SP1).
It seems to lock up and I see a dialog box indicating that Outlook is not
working and is being closed.

Two(2) events are recorded in the Application Event log (they are..)
Log Name:      Application
Source:        Application Error
Date:          9/02/2009 10:33:36 AM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      ITNU-CY
Description:
Faulting application OUTLOOK.EXE, version 11.0.8217.0, time stamp
0x480f95d9, faulting module ntdll.dll, version 6.0.6001.18000, time stamp
0x4791a7a6, exception code 0xc0000005, fault offset 0x0003f8dc, process id
0x1750, application start time 0x01c98a4dec7c75d7.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2009-02-09T00:33:36.000Z" />
    <EventRecordID>8072</EventRecordID>
    <Channel>Application</Channel>
    <Computer>ITNU-CY</Computer>
    <Security />
  </System>
  <EventData>
    <Data>OUTLOOK.EXE</Data>
    <Data>11.0.8217.0</Data>
    <Data>480f95d9</Data>
    <Data>ntdll.dll</Data>
    <Data>6.0.6001.18000</Data>
    <Data>4791a7a6</Data>
    <Data>c0000005</Data>
    <Data>0003f8dc</Data>
    <Data>1750</Data>
    <Data>01c98a4dec7c75d7</Data>
  </EventData>
</Event>

...... and ......

Log Name:      Application
Source:        Windows Error Reporting
Date:          9/02/2009 10:34:16 AM
Event ID:      1001
Task Category: None
Level:         Information
Keywords:      Classic
User:          N/A
Computer:      ITNU-CY
Description:
Fault bucket 837753279, type 1
Event Name: APPCRASH
Response: None
Cab Id: 0

Problem signature:
P1: OUTLOOK.EXE
P2: 11.0.8217.0
P3: 480f95d9
P4: ntdll.dll
P5: 6.0.6001.18000
P6: 4791a7a6
P7: c0000005
P8: 0003f8dc
P9:
P10:

Attached files:
C:\Users\cyoung\AppData\Local\Temp\WERFD04.tmp.version.txt

These files may be available here:
C:\Users\cyoung\AppData\Local\Microsoft\Windows\WER\ReportArchive\Report0ba­199de
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Windows Error Reporting" />
    <EventID Qualifiers="0">1001</EventID>
    <Level>4</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2009-02-09T00:34:16.000Z" />
    <EventRecordID>8073</EventRecordID>
    <Channel>Application</Channel>
    <Computer>ITNU-CY</Computer>
    <Security />
  </System>
  <EventData>
    <Data>837753279</Data>
    <Data>1</Data>
    <Data>APPCRASH</Data>
    <Data>None</Data>
    <Data>0</Data>
    <Data>OUTLOOK.EXE</Data>
    <Data>11.0.8217.0</Data>
    <Data>480f95d9</Data>
    <Data>ntdll.dll</Data>
    <Data>6.0.6001.18000</Data>
    <Data>4791a7a6</Data>
    <Data>c0000005</Data>
    <Data>0003f8dc</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
C:\Users\cyoung\AppData\Local\Temp\WERFD04.tmp.version.txt</Data>

<Data>C:\Users\cyoung\AppData\Local\Microsoft\Windows\WER\ReportArchive\Rep­ort0ba199de</Data>
  </EventData>
</Event>

I've performed a SCANPST against my pst file but still the Applicaion crashes.

Any suggestions / solutions appreciated - this is killing me.

Thanks in advance.

- - - - - - - - - - - - - - - - - - -
Cheers,
Cameron
Click to expand...

No fim de semana quando encerrei o pc tudo estava bem. Hoje o Outlook
fecha-se contantemente com a dindicação de que tem um erro, a
descrição di relatorio de erro é o seguinte:
AppName: outlook.exe
AppStomp: ntdll.dll
ModVer: 5.1.2600.5512
ModStamp: 48038191
fDebug: 0
Offset: 00036f33

já enviei o relatorio de erros uma quantidade de vezes mas o erro
presiste e não consigo manter o Outlook aberto

Se alguem me puder ajudar, agradeço
 

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