Outlook 2003 Freezes when replying to or forwarding any e-mails

[Nasus]

I am running Outlook 2003 SP2 and it has suddenly begun to freeze and become
unresponsive whenever I try to repy to or forward any e-mails. I must shut
the application down through the task manager.

-I have used the detect and repair tool - no improvements
-I have done a thorough virus scan with my McAfee which is current and
updated - no viruses were found and no improvements
-I have run a thorough anit-spyware scan with Ad-Aware which is current -
still no improvements

This has rendered the application useless to me. It seems like after the
last big office updates I have experieced all kind of quirks with the
application but this one takes the cake!

Any help will be greatly appreciated I hate to uninstall.
~Nasus

 

[K. Orland]

Are you scanning incoming/outgoing mails with antivirus? Disable that, it
won't compromise your security. Also, how often do you have Outlook set up to
poll for mail? Try setting it for 10 minutes.

 

[Nasus]

Thanks Kathleen I did as you suggested and rebooted with no success. When I
try to repy or forward a message it starts to open up but then freezes.

 

[Nasus]

Kathleen I decided to try not using Word as my email editor when the other
suggestions did not work. This works I can now reply and forward mail. That
raises another question though why? I have always used work as my email
editor. I have been getting several of those normal.doc errors when using
word so I assume there is an issue with Word not Outlook.

 

[K. Orland]

Try running a repair in Word, or post in a Word newsgroup. Sounds like your
normal.dot template is corrupted.
--
Kathleen Orland
Blessed are the cracked, for it is they who let in the light

http://www.howto-outlook.com/