M
Michael
We started having trouble a few months ago with users who want to use Word as
the email editor in Outlook. This seems to work fine when starting a new
message, but whenever they try to Reply or Forward, Outlook freezes, often
with the pop-up displaying "Outlook is opening Word as the email editor."
A Repair hasn't worked, in any case, and I don't remember that a reinstall
made any difference either. In one case disabling it, closing Outlook, and
re-enabling, fixed the problem, but not on the others. We have about a
half-dozen users with this problem.
Has anyone run in to this situation? (and resolved it?) I have found
nothing helpful in the knowledgebase so far.
the email editor in Outlook. This seems to work fine when starting a new
message, but whenever they try to Reply or Forward, Outlook freezes, often
with the pop-up displaying "Outlook is opening Word as the email editor."
A Repair hasn't worked, in any case, and I don't remember that a reinstall
made any difference either. In one case disabling it, closing Outlook, and
re-enabling, fixed the problem, but not on the others. We have about a
half-dozen users with this problem.
Has anyone run in to this situation? (and resolved it?) I have found
nothing helpful in the knowledgebase so far.