Outlook 2003 hanging

[Mark]

Hi,

I've been dealing with Outlook 2003 hanging for probably a year now.
Whenever I click on a email, whether the viewing pane is open or not, half of
the time Outlook will hang for seconds. Sometimes 10 seconds or more. I have
been archiving my old posts thinking that would help but it doesn't.

I do have an external hard drive connected to my network and that is where I
archive my old posts but I can't see how that would effect clicking on new
emails in my in box.

Is there anyway to start fresh. I'm thinking back and I'm almost sure I
tried to re-install or repair Outlook with no luck.

Any ideas to get this fixed would be greatly appreciated. Whatever is the
simpliest and most effective method I will do.

Thanks for your help in advance,

Mark

 

[DL]

First try Detect/Repair.
MS Doesn't support the use of a pst over a network as it can lead to
corruption
You've tried, with OL closed, running scanpst.exe, the repair tool on the
pst's?
What size is the pst, and was it origonally created in an earlier version of
OL?

 

[Brian Tillman]

I've been dealing with Outlook 2003 hanging for probably a year now.
Whenever I click on a email, whether the viewing pane is open or not,
half of the time Outlook will hang for seconds. Sometimes 10 seconds
or more. I have been archiving my old posts thinking that would help
but it doesn't.

What type of account?

 

[Mark]

What type of account?

I hope this is answers your question. The email accounts are POP3

Thanks for your help!

 

[Mark]

First try Detect/Repair.
MS Doesn't support the use of a pst over a network as it can lead to
corruption
You've tried, with OL closed, running scanpst.exe, the repair tool on the
pst's?
What size is the pst, and was it origonally created in an earlier version of
OL?

Thanks for your help. I will try Detect?repair. By detect/repair do you mean
inserting Outlook 2003 installation disk and running what comes up on the
screen. Is detect/repair on the original Outklook 2003 CD?

I will run the scanpst.exe on the psts and see what happens.

By your asking how large the pst file was I assumed that Outlook creates a
pst file automatically for the unarchived emails and folder structure so I
did a search with the "Program Files" Directory for a pst file using *.pst.
Search results brought back nothing.

When I archived you are right I did store them on my external hard drive
which you are saying is a no no.

Please explain if you would like the size of the archived psts or is their
another pst file I should be looking for and where might that be. I can't
even find Outlok 2003 anywhere in the Windows Program Files Directory.

Can the archived pst files be screwing things up?

No I am almost possible I started fresh with Outlook 2003

Thanks for your help!

Mark

 

[DL]

You have to search for hidden files to locate the pst's (they are hidden
files, not located in Program Files group)

Insert the Office/Outlook cd it should give you the option to repair

 

[Brian Tillman [MVP - Outlook]]

I hope this is answers your question. The email accounts are POP3

It does answer the question. Were I in your shoes, I'd start with a new
mail profile and make sure there aren't any add-ins (like antivirus
scanners) integrated with Outlook.