T
Thomas Macauley
I deleted an IMAP mail setting from an Outlook 2003 profile, leaving a
POP3 acccount. The auto-created .PST file for that IMAP was purged
from the system and I cannot find any trace of it, except for the
remaining Personal Folder link in the Outlook Folder view! I get an
error that the .pst file is not there. I search the entire system for
*.pst including hidden and system files and find anything but the .PST
that was there.
Further, I can reproduce this error on another Outlook 2003 system by
adding IMAP to a profile, then adding a 2nd IMAP for the profile with
the SAME SERVER NAME. I found the 1st instance used a somewhat random
file name in the default Local Settings\Application
Data\Microsoft\Outlook director like
"username-IMAP.company.com-000007.pst". The 2nd IMAP instance uses a
similar name, except with a "(1) in the middle and a unique number,
like "username-IMAP.company.com(1)-0000011.pst".
When you delete the 1st IMAP instance in the profile, the original
..PST file stays in place as expected.
When you delete the 2nd IMAP instance in the profile, the .PST
associated is almost immediately removed. It does not even show up in
the trash.
If I am correct, this is a very BAD error for Outlook and caused me to
lose a persons offline IMAP data when helping them to change over to
their POP3 account as a primary mail source. Someone on the system
before me must have made more than one attempt to create the IMAP
server connection before I saw the system.
Does anyone think I am wrong about this or would someone want to
corroborate?
(In any case: watch out about IMAP in Outlook 2003)
Thomas Macauley
(e-mail address removed)
POP3 acccount. The auto-created .PST file for that IMAP was purged
from the system and I cannot find any trace of it, except for the
remaining Personal Folder link in the Outlook Folder view! I get an
error that the .pst file is not there. I search the entire system for
*.pst including hidden and system files and find anything but the .PST
that was there.
Further, I can reproduce this error on another Outlook 2003 system by
adding IMAP to a profile, then adding a 2nd IMAP for the profile with
the SAME SERVER NAME. I found the 1st instance used a somewhat random
file name in the default Local Settings\Application
Data\Microsoft\Outlook director like
"username-IMAP.company.com-000007.pst". The 2nd IMAP instance uses a
similar name, except with a "(1) in the middle and a unique number,
like "username-IMAP.company.com(1)-0000011.pst".
When you delete the 1st IMAP instance in the profile, the original
..PST file stays in place as expected.
When you delete the 2nd IMAP instance in the profile, the .PST
associated is almost immediately removed. It does not even show up in
the trash.
If I am correct, this is a very BAD error for Outlook and caused me to
lose a persons offline IMAP data when helping them to change over to
their POP3 account as a primary mail source. Someone on the system
before me must have made more than one attempt to create the IMAP
server connection before I saw the system.
Does anyone think I am wrong about this or would someone want to
corroborate?
(In any case: watch out about IMAP in Outlook 2003)
Thomas Macauley
(e-mail address removed)